Eighteen years experience in the web design and development fields with a concentration in developing, designing, and programming for CMS (content management system) based websites. Knowledge and experience in multiple coding languages (PHP, SQL, jQuery, Mootools, HTML4, HTML5, CSS3, Python, XML, and ASP), as well as extensive knowledge and experience in Organic and Paid Online Marketing (including Social), and Search Engine Optimization.
Ten years experience in the Technical Support and Customer Resolution arms of the call centre industry with over five years in Tier 2/Escalations and Supervisor Take Overs for a number of large North American Internet and Mobility companies.
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