UNICEF aims to increase donations in Korea by targeting younger people who lack interest in donating or trust in charities. It will partner with local businesses so people can donate when purchasing goods. New marketing strategies include running a pop-up store with celebrity products, guerilla marketing using a water pump to show clean water issues, and a 1,000 won donation campaign. Transparency campaigns will also improve UNICEF's image and ratios by regularly reporting expenses. The strategies aim to attract new donors cost-effectively while stressing UNICEF's ethical procedures.
3. UNICEF
United Nations International Childrens
Emergency Fund
Founded in 1946 to help children
Child protection and social inclusion
Child survival
Education
Emergencies and humanitarian actions
Revenue $ 3.9 billion (2012)
Expenses: $ 3.8 billion
4. Current STP Segmentation
Difficult to segment market due to product uniqueness.
Segmentation in:
Public sector alliances, other NGOs, corporations and civil
society
Within civil society two major groups:
Time donators
Money donators
Abundance of resources depends on income,
occupation, lifestyle Segmentation age wise
New active members are youngsters-students
One time donators = everyone, main target 30-60 years
5. Current STP - Targeting
Everyone wealthy and willing to contribute to
ensure basic rights for children.
6. Current STP - Positioning
Effective
Ineffective
More popularLess Popular
WORLD VISION
SAVE THE CHILDREN
GOOD NEIGHBORS
UNICEF
8. Current Product
Distributing money to realize the rights of every
child, especially the most disadvantaged.
Young child survival and development
Basic Education and Gender Equality
HIV AIDS and Children
Child Protection from violence, exploitation and abuse
Policy advocacy and Partnerships for Children's rights
Humanitarian action
Providing data, monitoring and rising awareness
for children rights.
9. Current Product
Regular sponsor(Monthly donations)
Donate by country/region
Donate by initiative
Donate by UNICEF program
Temporary sponsor(One-time donating)
Emergency Appeal
Other ways to donate:
Inspired gifts
Purchase UNICEF cards or gifts
Donation of cars, stock and securities, real estates,
unused foreign currency, greeting cards, planned
giving, legal estates
10. Current Place
Donate by:
Phone
Mail
Email
Online via the webpage
Donation boxes
At Events
Indirectly via cooperating Companies
11. Current Price
Depending on donation type. Generally said, any
amount can be donated.
Online (temporary & regular):
one time/monthly: 30,000 won 50,000 won 100,000 won
200,000 won 300,000 won and option other
Gift cards and presents:
10,000 won for 10 cards + more expensive
Inspired gifts:
15,000 won Textbooks to 40,000,000won 4WD Car
Other ways to donate (stock shares, cars):
Any value
Foreign currency donation - even coins are accepted
12. Current Promotion (in South Korea)
SNS marketing
Campaign
Print and TV advertisements
Open information center(Chungcheongbuk-do province)
Celebrity Goodwill Ambassador
13. Competitor analysis
WORLD VISION GOOD NEIGHBORS UNICEF
SAVE THE
CHILDREN
Revenue
(won)
213,975,430,432 120,872,930,029 116,008,081,539 62,148,949,000
Effectiven
ess (ratio)
80% 84.4% 80.5% 69.1%
Donation
system
Regular sponsor
Temporary
sponsor
1:1 international
children care
Regular sponsor
Temporary
sponsor
1:1 International
children care
Regular sponsor
Temporary
sponsor
Regular sponsor
Temporary
sponsor
1:1 International
children care
Promotion
& Event
Good will ambassadors & SNS (Facebook)
Banner sharing
Sharing bank
(collecting coin)
Famine
experience
Partnership
(happy bean)
Letter-writing
competition
TV
advertisement
Volunteer work
Awoo doll
campaign
Partnership
Supporters
Hat knitting
campaign
15. Problems Proposed Solutions
Absence of interest 18 %
Creative and effective marketing
Lack of trust in charity organizations 8 %
Transparent marketing management
Financial restraints 61%
Showing they can donate a small amount
SWOT : resource crunch and high expenses
Effective and efficient marketing strategies
*All the new marketing strategies will be based on these problems
16. New STP Segmenting & Targeting
Base on age, income, and proposed problem
People who are willing to donate money
20 and over
Non-donator
Lack of interest
Lack of trust
Inappropriate perception
Less exposed to donation opportunities
Lack of access
Objective: to attract these people to UNICEF
17. New STP - Positioning
Effective
Ineffective
More popularLess Popular
SAVE THE CHILDREN
GOOD NEIGHBORS
WORLD VISION
UNICEF
19. New Strategy Product & Place
Product 1:1 international child care (伎語蟆一)
Place
Partnership with local businesses
- Coffee shops
- Retail Stores
- Restaurants
- Universities
Every time you purchase, you have a chance to donate
Social responsibility and effective donation collection
(mutual benefit)
20. New Strategy Price & Promotion
Price No changes
Promotion
UNICEF Pop-up Store
Transparency Campaign
Guerilla Marketing
1,000 Won Campaign
22. UNICEF Pop-Up Store
Idea: to give a chance to people to obtain specially
designed products by celebrities such as Yuna Kim; to raise
awareness about UNICEF and the children
Process:
Partnerships with celebrities and local factories
Signed and limited edition products: mugs, tumblers, phone
cases, bags, t-shirts, bracelets, balls, and other special items
People will buy items and help raise donations
Features
1 month in major cities
Additional boxes for donation
Word of mouth on social media: check-in and participate in the
event
23. Guerilla Marketing
Mauritania 52% vs. Korea 100%
Problem:
Traditional marketing costs a lot
Hard to get peoples attention
Idea: Guerilla marketing
to show how hard it is to get clean water
in some African countries
to show how dirty the water is
to exhibit this issue uniquely
損 Differently
損 Cost-efficiently
Hand water pump
24. Guerilla Marketing
System:
Hand pump
See-through bucket
Pictures
Information about
means of donation and
other
Slogan: Everyone has a
right to water
Place:
Subway/train stations
Downtown
Thirsty?
25. 1,000 Won Campaign
Idea: to invite non-donators (target segment) to
donate 1,000 won
to show 1,000 won as even less than one way
public transportation fare
to show it is in our nature to help each other
the time has come and it has never been easy to
donate
Communication mix:
Advertising (TV, billboards,etc)
Direct Marketing (Mobile ads, social media, etc)
Public Relations
Message:
People can donate even 1,000 Won
All the money goes to children
Ambassadors such as Yuna Kim
26. Transparency Campaigns
Problem: no reports on expenses; lack of trust
Solution: to make the organization activities more transparent
(except the donator info)
How it works:
Ethics at work
Quarterly detailed report on expenses and changes
Updates on social media
Donation tracking options and testimonials
Relation with other campaigns
Improving the ratio
Establishing a better image
27. Conclusion
UNICEF in Korea
Problem & challenges:
A large amount of money on marketing
80.5% vs. 91% transparency ratio
18% are not interested
Solution:
Criteria: cost-efficient, different, and stress on the ethical
procedure
Pop-up store
Guerilla marketing
1,000 won campaign
Transparency campaign
Currently, UNICEF Korea committee and World vision have similar popularity.
Actually according to awareness survey from 譟一朱慨, World vision has little more popularity compare to UNICEF.
In 2013, World vision ranked first position (2.9%) and unicef ranked second position (2.6%)
Kim-Yuna(from July 12th 2010)- Unicef international goodwill ambassador
Ahn Sung ki (from May 1993) Unicef Korea committee goodwill ambassador
Goal: to increase the accessibility
Partnership with local businesses
Coffee shops
Retail Stores
Restaurants
Universities
Process
Every time you purchase, you have a chance to donate
Mutual benefit
Social Responsibility and effective donation collection
Goal: to increase the accessibility
Partnership with local businesses
Coffee shops
Retail Stores
Restaurants
Universities
Process
Every time you purchase, you have a chance to donate
Mutual benefit
Social Responsibility and effective donation collection