- Design and deployment of global Workforce Management end-to-end process and tools for customer delivery team (22,000 headcounts). This includes forecasting, requests management, resources and services allocation management, status reporting, time recording, job & skills management)
- As a key business user in designing and deployment of GPMP and all interfacing systems (HR, Time Recording, ERP, a process and tool platform for Project Manager and Service Delivery Managers. The hard benefit of 18M Euros is expected as a result of cross-functional process efficiencies.
- Industrializing the resources and service request management from Project Management community to internal services del...
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