Sr.Manager at Tata Communications Transformation Services(fka VSNL)
Industry
Technology / Software / Internet
About
飪� 13 Years of rich experience with Tier1 Internet Service Providers.
飪� Customer Focus: Customer centric professional with the understanding that the production material is service and every single activity has an impact on the customer.
飪� Issue Resolution: Cool, composed approach supported by skills in root cause analysis, problem solving and decision making 鈥� symptom evaluation followed by bottom to top troubleshooting
飪� Technical Expertise: In-depth knowledge of NOC operations ,ISP Infrastructure, Managed Hosting combined with overall knowledge of routing, switching, Load Balancers, Network Security, IDC operations ,Managed Hosting and Managed Security Services as well as ITIL/
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