Participatory design researcher focusing on the interaction of humans, organizations, and technology.
Research faculty at the Graduate School of Business and Public Policy at the Naval Postgraduate School.
President of SalemSystems, a design research firm.
Specialties: Human-centered design. Teaching activities include Design Thinking, Strategic Planning, Strategic Communication. Research activities include design research, user experience design, stakeholder and audience analysis, strategic planning,business and process analysis, and management consulting.
Focus areas include: business processes, strategic communication, information systems, telecommunications, Internet applications,...
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