Personal Information
Organization / Workplace
Enfield, United Kingdom United Kingdom
Occupation
Service Architect at Rolls-Royce
Industry
Technology / Software / Internet
Website
http://TopLinked.com
About
Knowledgeable IT Service Manager, with over 15years experience, combining ITIL v3 Service Management, Prince2 Project Management, and (ISEB / ISTQB) Software Quality Assurance principles and methods to design, deliver and improve IT services.
Effective within diverse stakeholder environments and multi disciplined technical and project teams. Managed end to end Project and IT Service life cycle, whilst providing high-level hands-on management skills including, excellent planning, change and risk management, ITILv3 processes, drafting and negotiation of Work Orders, Service Orders and associated technical schedules and requirements within Prince2 compliance.
A self starter capable of co...
Contact Details
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