Experienced Entrepreneur with Business Development capabilities associated to Strategic and Technology knowledge.
Said to be an expert in the entire Customer Engagement process, I'm involved with Eudata in Digital Transformation projects on some of the major enterprises across Europe.
Founder and investor in several start ups.
Holds a B.S.C in Telecommunications Engineering (2003) and a Master at SDA Bocconi in Management and Development (2006).
Main Skills:
Digital Transformation
Customer Care
Multichannel CRM
Web RTC
Contact Details
Tags
wcsmobileunycovideochatengagementcustomerdigitalcustomer careweb contact system proactive engagement ciscowebrtc videochat private banker expert advisor cuswebrtcadvisorvideoexperteudata wcs unyco mobile app customer care engagemeeudatachatclick to chatclick to callwebcollaborationciscosystemcontactaudioeudata click to chat click to call mobile ios andreudata click to chat click to call mobile ios wcscontact centerhealthcare patient care video communicationinsuranceserviceexperiencebankkioskbankerprivatececiot
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