Creating strategies for leveraging social media, brand advocacy and community building.
I've also designed frameworks, for influence measurement, community engagement and brand advocacy.
Specialties:
1. Creating digital marketing and social media strategies and campaigns.
2. Enabling word of mouth marketing by leveraging the strengths of branded communities, brand advocates and influencers.
3. Getting actionable consumer insights via Social Media Research.
4. Reducing support costs via branded communities.
5. Deep understanding of Microsoft Technology (Hon. Microsoft Regional Director)
5. Visual Thinking