Personal Information
Organization / Workplace
Campinas Area, Brazil Brazil
Occupation
Support Analyst 2 - Lotus Notes
Industry
Technology / Software / Internet
About
- Second level support with IBM Lotus Notes mail and applications;
- Creation of procedures to support first and second level, as well as translation of documents (English/Portuguese);
- Responsible for training about IBM Lotus Notes to new users from sales team;
- Support to first level analysts;
- Face-to-face support to VIP users.
Contact Details