Around 21+ years IT industry experience which includes Program Management & Service Management for ERP and CRM Portfolios across geographies. Approximately 12 years of delivery experience ranging from simple, low-risk projects to large, complex, high-risk and cross organizational application and infrastructure programs in the area of .
• Program and complex project management in ERP/CRM applications
• IT Infrastructure Architecture & Design, Package Implementation and Upgrades and Transition of Business Process.
• Identify and Transform stream of business post Transition and steady state
• Service delivery includes Operations Management for Mission Critical Applications dispersed...
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