Experience Designer with a service design background.
With a design thinking approach, I'm always focused on meet the customer needs with the business proposition, assuring the appropriate experience in every product-service system.
Aimed to find the right balance between both the customer and the business worlds, i believe customer/user research and business analysis are important parts of design process that bring insights to the project.
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designservicesocial innovationinteractioncommunitywebsistemi e servizi per il territorioeventipackaginginnovationsocial
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