Responsible for setting up social media accounts and maintaining daily activity.
influence customer behavior across new media channels, analyzing client-initiated conversations and advising appropriate marketing, sales and contact center teams as needed. Additional duties include developing content for posting on all designated social media outlets, monitoring online competitor presences/percep- tions, researching new blogs and channels for relevance/trend identification, reporting 鈥渃hatter鈥� and other relevant online data, and maintaining posting schedules
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