Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Senior Specialist - Support & Services at FIS - Fidelity Information Services ( formerly SunGard)
Industry
Technology / Software / Internet
About
-A competent professional with 9+ yrs experience in IT/ITES in the field of Application Support and maintenance.
-Expertise in analyzing problems
-Strong grasping ability & good analytical skills with capacity to meet deadlines
-Diagnostic ability: ability to go to the core of the problem
-Resourceful at maintaining cordial relations with clients & providing value added customer service
-Ensuring quality and service norms to achieve customer satisfaction
-Excellent interpersonal, communication and organisational skills with proven abilities in team management
Functional Knowledge :--
- Container Shipping
- EnergyTrading & Risk Management
Specialties: Product Support/Application Support...
Contact Details