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!!!!




       1!
About!MedSolu-ons:!
                                             !? Local!and!Na-onal!programs!
MedSolu-ons!is!a!medical!!cost!              !? 27+!MM!members!managed!
management!company!that!generates!cost!      !? 55!Commercial,!Medicare,!&!
                                                Medicaid!health!plans!!
savings!as!a!consequence!of!improving!the!   !? 1,000!employees,!HQ!in!
quality!of!pa-ent!care!and!outcomes.!           Nashville!TN!
                                             !? 7!million!interac-ons!per!year!
More!details!at!www.medsolu-ons.com!!!          with!physicians!and!members!




                                                        2!
About!Me:!
Sa#sh&Dave,!pronounced!d?vMNvee!
Chief&Informa#on&O?cer,&MedSolu#ons&Inc&
!


N? 23!years!of!business!and!IT!experience!across!mul-ple!industries!
N? Currently!leading!all!strategic!and!opera-onal!technology!ini-a-ves!
   for!MedSolu-ons.!Ownership!for!!
     N? informa-on!technology!!
     N? claims!opera-on!!
     N? healthcare!analy-cs!shared!service!
     N? opera-onal!excellence!through!Lean/Six!Sigma!!

N? In!past!led!the!informa-on!technology!func-on!of!specialty!paper!company!Appleton!
   Papers!Inc,!largest!manufacturer!of!carbonless!and!thermal!papers!
N? Prior!to!this!held!various!leadership!roles!with!Concentra!Inc,!Coventry!Healthcare,!
   GE,!Shop!At!Home!Network,!SETA!Corpora-on,!and!CIL!
N? Holds!Bachelor!degrees!of!Electrical!Engineering!and!Law!!!




                                                                     3!
!!!!



   The world we live in¡­!




                            4!
!!!!




       5!
!!!!




       6!
°¿³Ü°ù!¡°»å±ð³¾²¹²Ô»å!¨C!²õ³Ü±è±è±ô²â¡±!¾±²õ!´Ç?!²ú²¹±ô²¹²Ô³¦±ð¡­!




       Larger horse. . . or a lighter cart! !
                                          7!
°ä´Ç³¾±è±ð-²Ô²µ!±è°ù¾±´Ç°ù¾±-±ð²õ¡­!




                       8!
±õ³Ù!¾±²õ!±ð±¹±ð°ù²â»å²¹²â!²ú²¹²¹±ô±ð!´Ú´Ç°ù!²¹±ô±ô!´Ç´Ú!³Ü²õ¡­!




                                   9!
°Â³ó´Ç!¾±²õ!³Ù³ó¾±²õ!²µ³Ü²â¡­!
                    Real>#me&Support&   Opera#onal&E?ciency&
                        Requests&            Ini#a#ves&



                                                                     Speed&to&&
  New&Product&
                                                                     Market&&
  Development&


Interoperability&                                                     PorIolio&
         needs&                                                       Management&&&
                                                                      Governance&




                           Build&System/Infrastructure&
                            for&growth&and&new&world&
                                                               10!
Two!opposing!forces!linked!together:!
!!!!

            Generic!IT!                                    Strategic!Value!

IT!in!the!sense!of!managing!technology!      Today,!the!CIO!is!becoming!increasingly!
infrastructure!is!on!the!cusp!of!becoming!   thought!of!as!a!chief!innovator,!chief!
a!cri-cal!but!nonstrategic!asset!like!       strategist,!chief!process!o?cer,!or!all!three.!
electricity.!
   o?   Commodi-za-on!                         o? I!for!Innova-on!!
   o?   Consolida-on!                          o? Disrup-ve!technologies!!!
   o?   Outsourcing!                           o? Postmodern!business!!!
   o?   Cloud!and!U-lity!Compu-ng!!!!



         Two third of CEOs believe that IT will make a greater
                    contribution during this decade.!

                                                                    11!
Engage!and!Collaborate:!
!!!!
Key!business!drivers!N!!

 ¢Ù? Retaining!customers!with!customer!delight!!
 ¢Ú? Enable!growth!through!innova-on!!
 ¢Û? Cost!management!through!beaer!e?ciency!!
 ¢Ü? Building!responsive!and!?exible!organiza-on!!
 ¢Ý? Improving!decision!making!through!analy-cs!and!business!
    intelligence!
 ¢Þ? Develop!a!team!is!technical!smart!but!thinks!like!business!!
 ¢ß? Balanced!approach!for!disrup-ve!technologies!!

  Uncouple from past processes and beliefs. Create Measureable
       and Auditable Financial Benefits for the Enterprise.!


                                                    12!
Engage!and!Collaborate:!
!!!!
                 IT&                                                    Central&

         o? IT&Strategy&&           In!addi-on!IT!           o? Corporate&Strategy&&
         o? Innova#on&&             func-on!assumes!a!       o? Business&Process&
Think&   o? Enterprise&                                         Design&&
                                    set!of!central!roles!
            Architecture&&&         that!have!no!natural!    o? Informa#on&
         o? Business&Engagement&    ownership!                  Management&and&
         o? Requirements&&                                      Analy#cs&&

                                                             Many!central!roles!are!
         ¡°Thinking¡±!and!¡°doing¡±!
                                                             now!duplicated!in!
         roles!require!di?erent!
                                                             Finance,!Procurement,!
         skills,!incen-ves,!and!
                                                             Supply!Chain,!and!other!
         business!rela-onship.!
                                                             func-ons!

         o? Development&and&                                 o? Corporate&Strategy&&
            Maintenance&&          IT!¡°doing¡±!roles!are!     o? Business&Process&
  Do&    o? Infrastructure&        being!externalized!          Design&&
            Opera#ons&&            faster!than!other!        o? Informa#on&
         o? Vendor&Management&&    central!¡°doing¡±!roles.!      Management&and&
         o? User&Support&&                                      Analy#cs&&

                                                                  13!
!!!!
Increasing!collabora-on:!




                            14!
!!!!
Discuss!IT!as!a!Portolio!of!Value!and!Risk:!




                                   15!
!!!!
Your!people!will!make!the!di?erence:!
¢Ù? Wanted:!Business!Skills!N!IT!sta?!will!need!businessNcentric!skill!
     sets!and!will!oven!have!business!backgrounds.!!
¢Ú?   Proac-ve!communica-on!instead!of!followNups!
¢Û?   Customer!focus!and!service!excellence!¨C!wow!your!internal!and!
     external!customer!
¢Ü?   Enabler!for!growth!through!innova-on!!
¢Ý?   Ability!to!drive!Opera-on!performance!and!Project!performance!!!


 Key to success is to have IT leadership who understands and drive the
        vision of new IT in their day to day business interaction.!




                                                     16!
!!!!
Listen!to!the!future:!




                         17!
!!!!


       Be& strategic.!

                 Be& focused.!

                          Be& great.!


                                 18!
!!!!




 Content!Source!includes!various!studies!and!presenta-ons!from!PWC,!Gartner,!Cisco,!MS,!and!Corporate!Execu-ve!Board!
 Although! I! believe! that! the! informa-on! contained! in! this! document! has! been! obtained! from! reliable! sources,! but! we! are! not!
 responsible!for!any!errors!or!omissions!contained!herein!or!for!the!results!obtained!from!the!use!of!this!informa-on.!


                                                                                                            19!
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