Senior Professional with rich experience in IT industry in Infrastructure Management Services/Support (IMS), Operations/Customer/Production Support and Program Management with reputed companies, managing & overseeing Programs Life Cycle and benefits Management with effective governance system across the life cycle. Possesses sound knowledge in Support and Operations Management , Customer Value Maximization , Best Practices, Customer need identification and proven program & delivery management skills, Budgeting , Account Management skills. Deft in determining both Technical and Business Goals in consultation with Top Management technological direction on Global IT Infrastructure. Possess b...
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