Business Analyst / Project Participant with a verifiable track record of managing business outsourced projects and exceeding expectations. Practiced in clarifying business requirements, designing new reports and dashboards, designing KPIs鈥� and performing gap analysis between goals and existing procedures/skill sets, and designing.Process and system improvements to increase productivity and reduce costs in terms of FTEs鈥�. Recognized Business analytical skills.
- Create monthly dashboard for Business Metric KPIs on the organization level (On/Offshore) including all the metrics used in process & sub-process level.
-Captured Business Process Flows and Reengineered Process to achieve maximu...
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