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Greater Chicago Area United States

Director, Cloud Platform Field Engineering, Pivotal Software

Technology / Software / Internet

I am a skilled integrator of people, technology and processes, combining big picture vision and decisive leadership qualities to effectively define, plan and execute on critical business driving initiatives. I have played a significant role at different technology companies in helping to drive the strategy and rollout of global customer-centric programs and applications such as Satmetrix and Prognostics, and for creating programs and a company culture that foster a universal commitment to customer needs, strong customer relationships, and delivering superior business value. The ability to anticipate and exceed customer expectations is the key ingredient to retaining customers—for life. .