I'm an experienced Software Design Consultant with a background in Information Architecture, Interaction Design, User Research and Digital Project Management. I typically work as a part of a cross-functional agile team focussed on delivering high quality bespoke software. I don't subscribe to any particular design process but prefer lightweight, iterative design methods that are adaptive to change. I follow 3 simple principles on every project I work on: empathise with the customer, solve problems visually and collaborate effectively.