Personal Information
Organization / Workplace
Nepal Nepal
Occupation
Senior Support Engineer
Industry
Technology / Software / Internet
About
• Develop a deep understanding of SIEM and Logpoint product.
• Provide high level support to logpoint's expanding customers.
• Troubleshoot technical issues to establish the root cause of problems and form a solution across a range of environments.
• Reproduce customer issues and if necessary file bug/enhancement reports, escalate cases to engineering.
• Analyze different system resource and logpoint resource parameter to have indepth troubleshooting skill.
• Provide documentation content and participate in online forum support for real-time questions from Logpoint users.
Contact Details