鈥� Develop a deep understanding of SIEM and Logpoint product.
鈥� Provide high level support to logpoint's expanding customers.
鈥� Troubleshoot technical issues to establish the root cause of problems and form a solution across a range of environments.
鈥� Reproduce customer issues and if necessary file bug/enhancement reports, escalate cases to engineering.
鈥� Analyze different system resource and logpoint resource parameter to have indepth troubleshooting skill.
鈥� Provide documentation content and participate in online forum support for real-time questions from Logpoint users.
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
