Twenty years of experience in the amusement industry has given Scott a unique opportunity to study Customer Service, Sales, Marketing, Management, Leadership and people in general in one of the most service-intensive industries in the world. Scott continues his work in the entertainment industry by serving on various leadership and education committees for the Int'l Association of Amusement Parks and Attractions. Scott's experiences culminated in his first book, "Who Cares? Creating A Culture Of Service In Your Business."
Scott is also the founder of Foundations of Service; a company dedicated to helping companies and individuals reach their true potential through Professional Development
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