Personal Information
Organization / Workplace
Harrisburg, Pennsylvania Area United States
Occupation
Quality Manager - New Products
Industry
Government / Military
About
Quality Manager for New Products:
Customer Quality
Manufacturing Quality
Supplier Quality
OshKosh – JLG Inc.
Quality Manager – New Product Development/Warranty – YELLOWBELT CERTIFIED, GREEN BELT TRAINED
•Setup Process, Quality Stories & Dashboards for the New Product Development team. Supplier, Manufacturing and Customer Metrics.
•Drive failure rates on CAT Branded systems and components. Lead Air conditioning system failures team and reduced failures from 1.4% to almost 0.5% in 9 months. Reduce DPU rates from over 5% to fewer than 2% in 15 months.
•Review worldwide warranty claims and Initiate corrective actions via CAPA in a global and cross-functional team environmen...
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