I provide certified MadCap Flare training and consulting, and UX, P&P, technical writing, and instructional design consulting.
I have 25+ years of experience designing and developing user interfaces and user assistance and 20+ years of instructional design, training, and P&P development experience. I'm also the author of MadCap Flare Developer's Guide, HTML5 to the Point, CSS to the Point, and Word 2013 to the Point. All four books are available at http://www.clickstart.net
All of my presentations are available at http://www.clickstart.net/presentations
Specialties: MadCap Flare, embedded user assistance, microcontent, CSS,