Distinctive Executive Qualifications being Strategic and Tactical, Self motivated results-driven leader who thrives in a dynamic environment where change is the norm. Continually strives for improvement of business processes and people performance to foster bottom line growth while spearheading operational improvements to drive increased productivity and cost reductions. Proven success in integrating VOC feedback into the support infrastructure to ensure Quality is measured, monitored, and managed with responsive problem resolution to differentiate the organization from its competitors.