My passion lives at the intersection of human behavior, design and data in order to build experiences that change processes, teams and lives.
I’ve done this type of work—relationship-building, UX design and delivery, team-building, process creation—for a number of companies moving into new worlds of technology and human experience, from starting up HP’s first user-centered design consulting practice, to launching Carter’s e-commerce channel, leading the creation of Whirlpool’s cross-platform Smart Grid digital platform, to heading up Best Buy’s Omni-Channel UX team.
In 2014, I started Runkel & Jenny to help even more cutting-edge companies establish human-centered cultures across teams ...