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service design service design network sdn sdgc17 sdnc13 sdgc15 service design global conference 2017 sdgc18 dublin cardiff sdgc16 #sdgc20 sdgc14 quality of life service design global conference 2016 sdn uk chapter uk conference 2016 day2 amsterdam service design global network 2017 sdgc design day1 veryday birgit mager ser conference sap livework sdngc service design thinking service design global conference services societal impact business performance word of mouth public services uk policy lab coherent systems fidelity investments d.school index stanford center on longevity aging stanford universtiy ux design thinking hague university prototyping conceptual thinking goodcause business kivra cx buddhism shared value approach value cca nordic business value sweden public systembolaget ethnography data science ragnhild halvorsrud kristina carlander melvin brand flu nicola piercy fjord pdr man diesel & turbo austin centre for design stby claro partners engine o2 dundee syracuse university kidp ge cit tina weisser nick leon kisd loyalty 9inchmarketing customer experience purple goldfish employee engagement airbnb hospitality travel ben broshi verena augustin ixds jonathan blakeney erdem demir wim rampen erik roscam abbing lizzie shupack maria jos茅 jorda garcia bbva phil goad kathryn richards & rob kirby tisdd service design award serdive design award service s adobe sydney metro government aoegon merijn neeleman linn vizard dave van der maele stina vanhoof muna al dabbah simone carrier xue yin cathy huang rabobank anna-louisa peeters paul mutsaers jamie ferguson elinor keshet soranzo lloyds service republic cork journey managers adidas scad.edu koos op financial group strategic design virgin voyages quattlebaum harmonic design stefan moritz kerry bodine verizon lean seoul sapient bmw joe macleod christian vatter westergasfabriek nick de leon mark priestley smart imprints joel bailey emma watkin james samperi paul thurston louise downe sdgc 15 vienna wien public design change delta lloyd group enterprise software social design social innovation designit hyve romy van dem broek sarah fatallah sap se karen detken sap lap francis rowland michele ide-smith dersive design network royal philps geert christiaansen essense agile harald lamberts sd award petcha kutcha transformator design service design award 2016 daniel ewerman seb transformatordesign josefine eklund