I'm a seasoned customer experience and analytics executive. I'm an expert in product management, business analytics, contact centres, strategic planning and product development lifecycle.
I'm also passionate about both the customer and people experience, gaining a deep understanding through the use of new innovative data sources.
As the Group Director of Product & Marketing, I create the product roadmap & marketing strategy for the QPC group. The products and solutions deliver value for many of the worlds leading blue-chip companies.
Its also my role to create the next generation of products that no one currently knows they need or yet knows they want to buy. If I told you what they w...
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