I am a MBA – HR with experience of 8 years plus in Contact -center, Telecom and Travel retail.
My expertise is in effectively developing and monitoring and also has following expertise:
 TNA
 People Management
 Rostering
 Content Development
 Training Calendar
 MIS
 Sales Training
 Soft Skills
 Communications Skills
I have a proven track record of increasing revenues via sales training, streamlining workflow and creating a team work environment to enhance productivity innovatively. I back this with excellent communication and people management skills
I will be more than happy to learn, incorporate and implement for the betterment of the process and company