Mohammed Shakawat Hossain is seeking a position in banking, call centers, hotels, or financial services utilizing his experience in marketing, customer service, and cashier roles. He has over 15 years of work experience in Bangladesh and the UAE, including positions at UAE Exchange Malaysia, Wall Street Exchange Centre, Consumer Co-operative Union, and others. Hossain holds an MBA from Lincoln University and bachelor's degree from the National University of Bangladesh, and has additional computer and language skills.
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1. MOHAMMED SHAKAWAT HOSSAIN
Shakawat.bangla@yahoo.com/shakawat.bangla@gmail.com
01551-700399, 01813-792032
Objective
To contribute to the success of an organization through my knowledge and skills related to the
Banking, Call Center, Hotel, Financial Service, oil & gas field & customer service related.
Qualifications:
Always willing to go above and beyond for Customers
Enthusiasm and a positive attitude
Takes initiative and wants to help grow
Loves being part of a team
Hardworking and dedicated to helping achieve goals
Ability to work weekdays, evenings, and/or weekends
Professional
Designation : Corridor in charge marketing.
Organization : UAE Exchange Malaysia SDN, BHD.
Duration : 25th
September 2014 to 23rd
August 2015.
Responsibility
1. Taking care of the stock of marketing collaterals & timely replenishment judiciously of the
same.
2. Proper maintenance of the interior and exterior of the branches in time including painting,
lightings, decorations, sign boards, labelling and overall tidiness.
3. Suggest strategies to increase the brand visibility inside the branch lobby. Coordinate with
the branch manager for new initiatives in the branches.
4. Meeting potential customers on a regular basis.
5. Organizing events & promotions. (Road show, camp activities, sports, film show, talent
hunt/quiz)
6. Maintain necessary market intelligence and report completion activities of the market and
suggest new potential branch locations to management.
7. Visit camp/labor accommodations as per a pre-planned schedule with a clear idea about the
profile of the potential customers in each camp.
8. Suggest area/branch specific strategies to enhance awareness of our products and services
at camps/accommodations/condos.
9. Suggest branch specific strategies to increase the brand visibility in the marketplace.
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2. Designation : Cashier/Remittance
Organization : Wall Street Exchange Centre, A member of emirates post, Dubai, UAE
Duration : 30th
June, 2007 till Date 02nd
February 2014.
Responsibility
1. Preparing all kind of application for home/commercial remittances.
2. Taking cash of all kind of application.
3. FC buying and selling.
4. Draft arranging for printing.
5. Customer attending over phone/counter.
6. End of the day Tally.
7. Updating of MICR Draft.
8. Application of Western Union.
9. Application of Instant cash.
10. Monitoring fund position of the branch & keep adequate fund.
Designation : Business Development Officer
Organization : Consumer Co-operative Union, Sharjah, UAE
Duration : 20th
July, 2006 to 30/06/2007
Responsibility
1. Checking volume of the product through surveying.
2. Putting inquiries to suppliers asking for the lowest and best price along with sample and
bank account details.
3. Finding out the main source of the product.
4. Receiving offers from al least 4/5 suppliers.
5. Negotiating on prices with suppliers to have information like cost and selling price form ccu.
Designation : Instructor
Organization : Ideal Computer Education, Chittagong, Bangladesh
Duration : 25th
march, 2003 to 25th
may 2006
Designation : Marketing Executive
Organization : Shothabdi Book Publication, Chittagong, Bangladesh
Duration : 1st
January, 1999 to 25th
May 2001.
Responsibility
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3. 1. Going out for marketing purpose.
2. Meeting Professors & teachers for Published Books.
3. Making marketing schedule for other marketing staff.
4. Checking proof during publication.
5. Distributing published book to book shops.
Education
MBA GLOBAL
Session 2014 -2015, Lincoln University, Kelana Jaya, Kualalumpur - Malaysia, CGPA 3.03.
Subject: Accounting, Bussiness Economices, Enterprenership, Ethices, HR, International
Bussiness, Leadership Management, Marketing, Organization Behaviour, Operation
Management, Quantitative Method, Risk Management, Strategic Management,
Bachelor Degree (Pass)
Session 1997-1998, Exam held in 1999 from National University - Bangladesh, marks-555
Major Subject- Bangla, English, Philosophy, Psychology, Islamic Study.
Higher Secondary School Certificate in Commerce
Session 19995-1996, Exam held in 1997 from Chittagong Board Bangladesh, marks-499
Major Subject Bangla, English, Islamic Study, Book keeping, Economics
Secondary School Certificate in Commerce
Session 1993-1994, Exam held in 1995 from Comilla Board - Bangladesh, marks-676
Major Subject Bangla, English, Math, Book keeping, Islamic study, Economics.
Certificate of Attendance
1. Customer Service Training
Venue : Land Mark Hotel, Deira, Dubai, UAE.
Organizer : Wall Street Exchange Centre.
Conducted : Akbar Dadakar, M.L.R.O & Mr S Chandramouli, Senior Manager of WSEC
Duration : one day.
2. Due Diligence Training
Venue : Land Mark Hotel, Deira, Dubai, UAE.
Organizer : Wall Street Exchange Centre.
Conducted : Akbar Dadakar, M.L.R.O.
Duration : one day.
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4. 3. Retail Products Training
Venue : Lank Mark Hotel, Deira, Dubai, UAE.
Organizer : Wall Street Exchange Centre.
Conducted : Mr. S Chandramouli, Senior Manager of WSEC.
Rekka, Assistant Manager of WSEC.
Sumon, Coordinator of Western Union & Other Senior officers of WSEC.
Duration : one day.
Other Skills: Higher Diploma in Computer Science
Windows : Windows 98, 2000, XP, Windows Server.
MS Office : Ms Word, Ms Excel, Ms Power Point, Ms Access.
Graphics : Adobe Photoshop, Adobe Illustrator,
Web Develop : HTML, PHP, Wordpress, Joomla, Dreamweaver, Domain/Sub Domain/Email
Hosting.
Hardware : PC Assembling, Maintenance, Trouble Shooting, Software Installation
Networking : Local Area Networking (LAN).
Driving : UAE License, Light Vehicle.
Language : Bangla, English & Hindi.
Personal
Full Name : MOHAMMED SHAKAWAT HOSSAIN
Fathers Name : MOHAMMED NANNU MIAH
Mothers Name : BEGUM SHAHAR BANU
Date of Birth : 1st
January, 1980
Permanent Address : Baghasura, Madhabpur, Hobigonj, Sylhet, Bangladesh
Nationality : Bangladeshi
Passport
PP No : AD1656757
PP Expire Date : 25.09.2017
Visa Expire Date :
Visa Status :
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5. I, the undersigned, certify that, to the best of my knowledge and belief, these resume
correctly describe my qualifications and me. I understand that my willful misstatement
described herein may lead my disqualification or dismissal.
(Mohammed Shakawat Hossain)
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6. I, the undersigned, certify that, to the best of my knowledge and belief, these resume
correctly describe my qualifications and me. I understand that my willful misstatement
described herein may lead my disqualification or dismissal.
(Mohammed Shakawat Hossain)
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