I don't fit in a box. For 20 years I've helped turn fuzzy visions into compelling experiences that get business results.
My story began in 1996 when I founded a global digital service start-up, later acquired by a regional integration company. The business evolved rapidly through observations & insights from our diverse user community. For the next 6 years I had a steep learning curve in change leadership, digital, IP media real time comms services; disruptive innovation; business, experience, service, product, information, interaction & interface design & delivery; design thinking; integration- learning how to create intelligent repeatable approaches with differentiated & personalised ...
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ucdsoftware developmentagileuxuser centred designdigital mediaproject and program managementbusiness transformationcustomer experiencevison treeproject managementagile developmentweb design and developmentagile software developmentuser experiencevisioncontextempathycultureprobelm solvingbusiness process reengineeringdesign thinkingflexibleuser storytoolkitvision treeestimationlean six sigmapmohuman centred designriskuse casepersonnahuman experience frameworkbusiness analysisinnovation
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