Personal Information
Organization / Workplace
İstanbul/Gayrettepe, İstanbul Turkey
Occupation
Manager of Alternative Channels and Complaint Management
Industry
Telecom / Mobile
Website
http://www.turktelekom.com.tr
About
I graduated from Eastern Mediterranean University Division of Mathematics in 1998, also was enrolled in several educational programs on Callcenter and Project Management in the following years. After graduation, I worked in Project Management and CRM in the Telecommunication, Call Center and Banking Business. Since December 2009, I have been working for Turk Telekom as the Head of Complaint Management. In Business Life, I try to don’t do something repeatedly and like to purpose new ideas and innovation. I won 2 bronze prizes from Stevie Awards at “Best Complaint Management Team” and “Innovation of Customer Services” category on February 2013.
I am married, have one daughter and...
Contact Details
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