Digital Transformation | Customer Experience | Marketing | Content Strategy | Customer Service | Community Engagement
Industry
Apparel / Fashion
Website
About
Management consultant and practitioner passionate about making big brands more
customer-centric through social business strategy and disruptive digital technology. Proven success leveraging customer engagement, digital content and technology to transform marketing, customer experience, support and business operations.
Expertise: strategic planning, customer experience, social customer care, content strategy, digital marketing technology, research & insights, workshop facilitation, online communities, influencer & advocacy programs, thought leadership.
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