My responsibilities include balancing accounts; processing receipts, sales invoices and payments; maintaining financial records which accurately record the business ‘incoming and outgoing finances; preparing profit and loss accounts sheets; preparing balance sheets; answering the phone and reading/sending e-mails to clients; meeting and greeting clients when they come into the office; meetings/photocopying/filing and other administrative duties; processing office post; client engagement – sending out starter packs to clients/answering. When dealing with queries I always made sure that clients were happy and satisfied at the end of the phone call. I let them know that their problems do ma
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