Personal Information
Organization / Workplace
Kenya Kenya
Occupation
Area Operations Manager at IKL
Industry
Hospitality / Leisure
About
Intentional about linking every strategy and activity into socially responsible profitabilityskilled at developing customer service initiatives that drive quality and productivity.experienced in creating customer centric cultures and client loyalty amidst intense and dynamic environments. Delivered these core talents and more whilst performing responsibilities in the areas of:
Customer Relations Program Management
Employee Development and Customer Training
Staff Recruitment, Supervision and Motivation
Cultural Competency Program Creation
Customer Loyalty Development and Business Retention Program
Public Speaking and Multimedia Presentations
Project Development and C...
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