Sr. VP & Head of Customer Engagement at OgilvyOne Worldwide
Industry
Advertising / Marketing / PR
About
A marketer and strategic consultant specializing in customer engagement/customer experience, data-driven marketing and digital & social media strategies. Values business impact as well as creativity.
Experience includes working with clients in industries such as retail, hospitality, telecom, technology, automotive, travel & tourism, and more.
Specialties: Customer journey mapping, Buyer personas, Customer engagement planning, Data-inspired marketing, CRM & loyalty including social CRM, Brand building, Conceiving & developing digital and integrated marketing campaigns, B2B marketing, Lead Generation, New business development, P&L management, managing multi-discipline teams
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