Post graduate in business administration (MBA) with 6+ years of cross functional experience in retail industry.Diplomatic and tactful with professionals and non-professionals at all levels. Insightful knowledge & experience in Business Administration, Retail Operations, HRM, Training needs analysis (TNA), Designing training plan and training modules in line with organizations policy & objectives. Scripted history of producing accurate reports and timely results. Quick to grasp new ideas and concepts whilst identifying and implementing innovative solutions to complex issues critical to profitability, productivity and service excellence. Proven administrative, leadership and management abil...