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quality qms product improvement organization revolutions mindset emotional intellegence iso standard work selection time management cultural intellegence skill personality intellegence quotient attitude priority 9001:2008 clause wise changes 9001:2015 choices designs buying selling quality management customer focus audit profit iso 9001:2015 quality principles award certification engineer society job solution technology empathetic management departments quality service outcome departments similar people make rupee dollar mastery autonomy purpose development evolution workflow involvement employee engagement culture statements reward system encourage instrinsic extrinsic flow state lifestyle health yoga mental health management bhagawadgita ikigai passion career knowledge turnover industry 4.0 revolutions and causes emotions people around us plutchicks wheel human dimensions human resources teal organization organization culture handling resources self improvement get better at getting better decision making coach mentor team recruitment capabilities outsidein indian products motivation workplace