This document provides an overview of project construction management from inception to completion. It discusses basics like definitions of program management, project management, and construction management. It also covers standards of practice, types of projects, project elements and phases. Key aspects of leadership, relationships, risk, and contracts are explained. The document aims to provide learning objectives on the basics of project construction management.
Gregory Sutton is a management consultant and change agent with over 20 years of experience in project management, organizational change, and operations management. He specializes in leading multi-project programs, transformations, and ensuring on-time, on-budget deliverables. His experience includes roles at AIG, JH Cohn, Deloitte, and PricewaterhouseCoopers steering clients through change and optimizing project functions.
This document is a resume for Mitchell Cerrone that outlines his experience and qualifications as a senior project manager with over 13 years of experience managing IT projects. It summarizes his role overseeing project budgets, timelines, and deliverables for various companies. Key skills mentioned include communication, relationship building, and effectively leading cross-functional teams to deliver projects on time and on budget.
Program Management Outsourcing: Challenges & Factors Contributing to SuccessMoataz Y. Hussein
油
Over the past few years, outsourcing the program management function in large-scale programs has been popular amongst public and private sector organizations. It has been implemented in countries with promising national development plans in the sectors of Construction, Oil & Gas, Public Health, Education, and Telecommunication as well as in countries which are hosting special international events like the Olympics, World Cup, or a global exposition. The clients, public or private sectors, tend to go for well-known program management consultants (PMCs). Few reasons justify this strategy, among which are transferring the risks resulting from the administrative and technical complexity of the program to a third party and lack of skills and expertise. Nevertheless, these programs are challenged with meeting budget, schedule, and other program or business objectives.
This study aims at investigating and identifying the common challenges and factors contributing to success in PMC engagements. The study addresses these common challenges expressed as the missing enablers or factors in the program. The absence of these critical factors is considered a challenge that faces the Program Management Outsourcing model used today. In the same way and by the same argument it is shown that the existence of these factors or enablers will increase the likelihood of program success. The focus is on the key factors that pave the road for a productive client-PMC relationship, without going into the details of the program and related technical issues. In order to elicit these factors or enablers, a literature review has been done coupled with a questionnaire survey conducted amongst practitioners & academics. Finally a PMC-led program governance structure has been proposed.
Project Management Scope Templates for SharePointToby Elwin
油
Impact Analysis, Stakeholder Assessment, and Communications Plan templates available for Microsoft SharePoint web application framework and platform.
These templates are help projects and teams manage across a host of project management frameworks and lend themselves for intranet, content management, and document management application.
Each are suitable for people with or without a project management background.
Business scorecard multiple workstreams - Travis Barker, MPA GCPM (2018)Innovate Vancouver
油
Business scorecard approach to managing and evaluating a complex enterprise project
Travis Barker, MPA GCPM
Innovate Vancouver
Consulting@innovatevancouver.org
A summary of the current state of PMOs and a view of a PMO that has a more strategic focus on implementing business strategy instead of tactical project execution.
The document outlines a proposed IT governance model and program management office (PMO) for an organization called OIM. It describes the key elements and functions of the PMO, including project execution, process management, vendor management, financial management, and customer relationship management. It proposes implementing these elements in 4 phases, with the most critical elements in phase 1. The PMO aims to improve project delivery, investment decisions, resource management, and customer satisfaction through implementing standardized processes, tools, and training across the organization.
Pm4 dev the-roles-responsibilities-and-skills-of-project-managersDavid Toyohashi
油
The document discusses the roles and responsibilities of a project manager. It states that the most important skills for a project manager are communication, planning, negotiation, coaching, decision-making, and leadership. As the integrator and facilitator, the project manager is responsible for developing project management plans, implementing the plans, and monitoring and controlling the plans. The project manager must coordinate the project team and ensure all aspects of the project are successfully delivered.
As the large effort of a program, issues of conflict resolution, communication, benefit and change management are some of the main reasons program and project fails to delivery their outcomes.
The program governance integrates with the benefits management domain to help ensure that the program is continuously aligned with organizational strategy and that the intended value can still be achieved by the delivery of program benefits.
Balancing the elements of a program strategic alignment, governance, stakeholder and benefit management - is the program manager's job.
In this presentation the attendees will have the satisfaction to see a real case framework to approach a program management so as to improve the delivery of intended benefits by setting-up a Project governance, stakeholder management, benefit and change management through a framework within which project decisions are made to improve program and project performances.
The document summarizes a half-day workshop on project management. The workshop covers understanding business needs and justifying projects, the project life cycle, developing a project charter, managing scope, schedule and budget using the triple constraints, planning and executing projects, communication plans, closing projects, and continuous improvement.
Arthur Vendryes has over 30 years of experience in project management, scheduling, resource management, and financial analysis. He currently works as an Associate for PPM Transparency Group, where he serves as the Master Scheduler and Engagement Lead for a large Enterprise Resource Planning program. Prior to this, he held several project management and scheduling roles for Catholic Health Initiatives, Liberty Medical, CareFirst BlueCross BlueShield, SAIC, and other organizations. He has extensive experience using tools like CA PPM, Microsoft Project, and SharePoint to create and maintain complex schedules, budgets, and reports for large-scale projects in various industries.
The document discusses project management and summarizes key aspects of the role of a project manager. It outlines that a project manager is responsible for overseeing the project scope, timeline, budget, quality, and team. A project manager must manage communications, risks, and changes, and guide the project through typical phases from initiation to planning, execution, monitoring, and closing. Project management involves using tools like Gantt charts, dashboards, and templates to help define the project plan and track progress.
Project governance provides a framework to ensure projects deliver expected value. It involves defining what the organization wants to achieve, how projects will be planned and executed, and how success will be measured. Implementing a project governance model based on a maturity framework like OGC P3M3 can improve budget/schedule predictability, productivity, quality and customer satisfaction. Reaching level 3 maturity involves defining standard processes in key areas like risk management and implementing them consistently across projects.
The document defines key project management concepts including what constitutes a project, project characteristics, the differences between project and program management, the six basic project functions, common pitfalls, and the triple constraints of time, cost and scope. It also outlines the nine knowledge areas that comprise the project management framework: integration management, scope management, time management, cost management, quality management, human resource management, communications management, risk management, and procurement management.
The document outlines a plan to establish a program governance structure for an organization. It recommends forming a Program Steering Committee and Program Management Office (PMO) to provide oversight of projects. The PMO would define roles and processes, manage project data and communications, and ensure alignment with business strategy. Key elements of the governance model include a communications plan, integrated schedule, quality plan, and risk management plan to facilitate coordination across projects.
The document discusses the governance of project management. It defines governance as establishing objectives, means of achieving objectives, and monitoring performance. Governance operates at the corporate, portfolio, program, and project levels. Good project governance links corporate strategy to project strategy and objectives. It establishes roles and responsibilities, applies appropriate methods and controls, engages stakeholders, and fosters a culture of continuous improvement.
The proposal is for implementing a Project Management Office (PMO) at Federal Signal Technologies to improve project management capabilities. The PMO will operate independently to provide standardized processes, tools, and reporting across projects. It will be implemented in phases over 12 months to establish governance, assess maturity, deploy standards and tools, and ensure portfolio and project alignment with business goals. Key activities include socializing the PMO charter, conducting training, and measuring returns through improved costs, schedules, and stakeholder satisfaction. Initial costs are estimated at $136,417 over six months.
Project management helps achieve efficiencies, gain reputation, and increase revenue by delivering value to the business through higher success on project goals and objectives, which improves morale in the team and leads to wider stakeholder satisfaction.
The role and responsibilities of the project manager ProofHub
油
For aspiring project managers, this slide brings an insight to the roles and responsibilities that a manager needs to perform. So lets take a look at what it is about being a project manager:
This document discusses the differences between a Project Management Office (PMO) and a Strategic Program Office (SPO), and how an SPO can better enable an organization to execute its business strategy. It notes that while PMOs focus on supporting individual projects, an SPO takes a higher-level approach of identifying, prioritizing, and managing all related work needed to achieve strategic objectives. Effective strategy execution requires addressing organizational culture, capability maturity, project management practices, and the strategy itself in an integrated way. The document will explore models and approaches for assessing an organization's readiness and developing the right implementation approach to position a PMO as an SPO.
This document discusses various construction difficulties that can arise in project management. It identifies key challenges such as undefined goals, changing scope, lack of accountability, poor risk management, poor communication, unrealistic expectations, and stakeholder indifference. These difficulties can lead to delays, budget overruns, and decreased productivity if not properly managed. The document provides examples of each challenge and emphasizes the project manager's role in mitigating risks through tools like software, clear communication, and setting realistic expectations.
SoftPMO Project Management Toolkit for Microsoft Project ServerMichael Kaplan
油
The document discusses the SoftPMO Project Management Toolkit. It provides statistics that show high failure rates of projects and initiatives. It then outlines features of the Toolkit, which includes a methodology, templates, and web-based tools to help users successfully plan, execute, and deliver projects. The Toolkit is designed to standardize best practices based on PMI frameworks and provides a robust yet practical guide for managing all aspects of a project.
The Project Manager is responsible for everything that is required to make the project a success - whether directly or indirectly. It is not like a typical hierarchical line management role. The Project Manager is at the centre of everything relating to the project. Controlling the contributions of seniors and peers is just as important as managing the work of the team. Here we have an overview of what exaclty Project Management is.
The document discusses modern project management. It defines a project as a temporary endeavor with a defined start and end, involving multiple teams to create a unique product or service. Projects have established objectives, timelines, budgets and performance requirements. The document outlines the typical project life cycle of planning, execution, and delivery. It emphasizes that project management is important for organizations to improve communication, manage risks, and align projects with strategic goals.
Tracy la chance resume experience summary - 07062015Tracy LaChance
油
Tracy LaChance has over 15 years of experience in project management and 23 years of experience in coaching and learning. She is detail-oriented and works well independently or as part of a team. At her most recent role at Bank of America, she conducted quality assurance reviews for over 200 digital projects to ensure they met standards. She has a history of successfully managing projects, teams, budgets, and documentation.
The document discusses key roles in project management based on the PRINCE2 methodology. It describes the Project Sponsor as the budget holder responsible for overall delivery. The Project Executive is ultimately accountable and ensures the project meets objectives. The Project Manager runs daily operations on behalf of the Project Board. The Project Board, comprised of the Executive, Senior User and Supplier, is accountable for project success and provides governance. The Senior User represents user needs while the Senior Supplier ensures quality of delivered products. The document also outlines the Construction Design and Management (CDM) roles of Client, Coordinator, Designer and Contractor in project structures.
This document provides a summary of the candidate's experience and qualifications for project management roles. They have 15 years of experience in healthcare consulting utilizing their biochemistry degree and Six Sigma training. They are PRINCE2 certified and have extensive experience utilizing PMBOK methodologies for project management. Their experience includes developing RFPs, managing budgets and timelines, implementing change management processes, and leading teams of over 20 stakeholders on complex projects.
Travis Barker, MPA GCPM
Innovate Vancouver
https://innovatevancouver.org
Consulting@innovatevancouver.org
Download a copy of the playbook at http://innovatevancouver.org
"Project Management Generator"
As the large effort of a program, issues of conflict resolution, communication, benefit and change management are some of the main reasons program and project fails to delivery their outcomes.
The program governance integrates with the benefits management domain to help ensure that the program is continuously aligned with organizational strategy and that the intended value can still be achieved by the delivery of program benefits.
Balancing the elements of a program strategic alignment, governance, stakeholder and benefit management - is the program manager's job.
In this presentation the attendees will have the satisfaction to see a real case framework to approach a program management so as to improve the delivery of intended benefits by setting-up a Project governance, stakeholder management, benefit and change management through a framework within which project decisions are made to improve program and project performances.
The document summarizes a half-day workshop on project management. The workshop covers understanding business needs and justifying projects, the project life cycle, developing a project charter, managing scope, schedule and budget using the triple constraints, planning and executing projects, communication plans, closing projects, and continuous improvement.
Arthur Vendryes has over 30 years of experience in project management, scheduling, resource management, and financial analysis. He currently works as an Associate for PPM Transparency Group, where he serves as the Master Scheduler and Engagement Lead for a large Enterprise Resource Planning program. Prior to this, he held several project management and scheduling roles for Catholic Health Initiatives, Liberty Medical, CareFirst BlueCross BlueShield, SAIC, and other organizations. He has extensive experience using tools like CA PPM, Microsoft Project, and SharePoint to create and maintain complex schedules, budgets, and reports for large-scale projects in various industries.
The document discusses project management and summarizes key aspects of the role of a project manager. It outlines that a project manager is responsible for overseeing the project scope, timeline, budget, quality, and team. A project manager must manage communications, risks, and changes, and guide the project through typical phases from initiation to planning, execution, monitoring, and closing. Project management involves using tools like Gantt charts, dashboards, and templates to help define the project plan and track progress.
Project governance provides a framework to ensure projects deliver expected value. It involves defining what the organization wants to achieve, how projects will be planned and executed, and how success will be measured. Implementing a project governance model based on a maturity framework like OGC P3M3 can improve budget/schedule predictability, productivity, quality and customer satisfaction. Reaching level 3 maturity involves defining standard processes in key areas like risk management and implementing them consistently across projects.
The document defines key project management concepts including what constitutes a project, project characteristics, the differences between project and program management, the six basic project functions, common pitfalls, and the triple constraints of time, cost and scope. It also outlines the nine knowledge areas that comprise the project management framework: integration management, scope management, time management, cost management, quality management, human resource management, communications management, risk management, and procurement management.
The document outlines a plan to establish a program governance structure for an organization. It recommends forming a Program Steering Committee and Program Management Office (PMO) to provide oversight of projects. The PMO would define roles and processes, manage project data and communications, and ensure alignment with business strategy. Key elements of the governance model include a communications plan, integrated schedule, quality plan, and risk management plan to facilitate coordination across projects.
The document discusses the governance of project management. It defines governance as establishing objectives, means of achieving objectives, and monitoring performance. Governance operates at the corporate, portfolio, program, and project levels. Good project governance links corporate strategy to project strategy and objectives. It establishes roles and responsibilities, applies appropriate methods and controls, engages stakeholders, and fosters a culture of continuous improvement.
The proposal is for implementing a Project Management Office (PMO) at Federal Signal Technologies to improve project management capabilities. The PMO will operate independently to provide standardized processes, tools, and reporting across projects. It will be implemented in phases over 12 months to establish governance, assess maturity, deploy standards and tools, and ensure portfolio and project alignment with business goals. Key activities include socializing the PMO charter, conducting training, and measuring returns through improved costs, schedules, and stakeholder satisfaction. Initial costs are estimated at $136,417 over six months.
Project management helps achieve efficiencies, gain reputation, and increase revenue by delivering value to the business through higher success on project goals and objectives, which improves morale in the team and leads to wider stakeholder satisfaction.
The role and responsibilities of the project manager ProofHub
油
For aspiring project managers, this slide brings an insight to the roles and responsibilities that a manager needs to perform. So lets take a look at what it is about being a project manager:
This document discusses the differences between a Project Management Office (PMO) and a Strategic Program Office (SPO), and how an SPO can better enable an organization to execute its business strategy. It notes that while PMOs focus on supporting individual projects, an SPO takes a higher-level approach of identifying, prioritizing, and managing all related work needed to achieve strategic objectives. Effective strategy execution requires addressing organizational culture, capability maturity, project management practices, and the strategy itself in an integrated way. The document will explore models and approaches for assessing an organization's readiness and developing the right implementation approach to position a PMO as an SPO.
This document discusses various construction difficulties that can arise in project management. It identifies key challenges such as undefined goals, changing scope, lack of accountability, poor risk management, poor communication, unrealistic expectations, and stakeholder indifference. These difficulties can lead to delays, budget overruns, and decreased productivity if not properly managed. The document provides examples of each challenge and emphasizes the project manager's role in mitigating risks through tools like software, clear communication, and setting realistic expectations.
SoftPMO Project Management Toolkit for Microsoft Project ServerMichael Kaplan
油
The document discusses the SoftPMO Project Management Toolkit. It provides statistics that show high failure rates of projects and initiatives. It then outlines features of the Toolkit, which includes a methodology, templates, and web-based tools to help users successfully plan, execute, and deliver projects. The Toolkit is designed to standardize best practices based on PMI frameworks and provides a robust yet practical guide for managing all aspects of a project.
The Project Manager is responsible for everything that is required to make the project a success - whether directly or indirectly. It is not like a typical hierarchical line management role. The Project Manager is at the centre of everything relating to the project. Controlling the contributions of seniors and peers is just as important as managing the work of the team. Here we have an overview of what exaclty Project Management is.
The document discusses modern project management. It defines a project as a temporary endeavor with a defined start and end, involving multiple teams to create a unique product or service. Projects have established objectives, timelines, budgets and performance requirements. The document outlines the typical project life cycle of planning, execution, and delivery. It emphasizes that project management is important for organizations to improve communication, manage risks, and align projects with strategic goals.
Tracy la chance resume experience summary - 07062015Tracy LaChance
油
Tracy LaChance has over 15 years of experience in project management and 23 years of experience in coaching and learning. She is detail-oriented and works well independently or as part of a team. At her most recent role at Bank of America, she conducted quality assurance reviews for over 200 digital projects to ensure they met standards. She has a history of successfully managing projects, teams, budgets, and documentation.
The document discusses key roles in project management based on the PRINCE2 methodology. It describes the Project Sponsor as the budget holder responsible for overall delivery. The Project Executive is ultimately accountable and ensures the project meets objectives. The Project Manager runs daily operations on behalf of the Project Board. The Project Board, comprised of the Executive, Senior User and Supplier, is accountable for project success and provides governance. The Senior User represents user needs while the Senior Supplier ensures quality of delivered products. The document also outlines the Construction Design and Management (CDM) roles of Client, Coordinator, Designer and Contractor in project structures.
This document provides a summary of the candidate's experience and qualifications for project management roles. They have 15 years of experience in healthcare consulting utilizing their biochemistry degree and Six Sigma training. They are PRINCE2 certified and have extensive experience utilizing PMBOK methodologies for project management. Their experience includes developing RFPs, managing budgets and timelines, implementing change management processes, and leading teams of over 20 stakeholders on complex projects.
Travis Barker, MPA GCPM
Innovate Vancouver
https://innovatevancouver.org
Consulting@innovatevancouver.org
Download a copy of the playbook at http://innovatevancouver.org
"Project Management Generator"
A CCP is an experienced practitioner with advanced knowledge and technical expertise to apply the broad principles and best practices of Total Cost Management (TCM) in the planning, execution and management of any organizational project or program. CCPs also demonstrate the ability to research and communicate aspects of TCM principles and practices to all levels of project or program stakeholders, both internally and externally.
This document provides a summary of project management services from SSCG, a global management consulting firm. SSCG offers portfolio, programme and project management consulting to help clients improve processes and capabilities. Key services highlighted include portfolio management, programme management office setup, benefits realization assessment, and project risk assessment. The document emphasizes that effective project management can help drive strategic alignment, reduce costs and improve success rates. Contact information is provided to learn more about SSCG's project management consulting offerings.
DISCUSSION POINTS:
1. UNDERSTANDING PROJECT BASICS
2. IMPORTANCE OF PROJECT MANAGEMENT
3. PROJECT MANAGEMENT KNOWLEDGE AREAS
4. PROJECT CONSTRAINTS
5. MAJOR CHALLENGES AND THE WAY FORWARD
Free Webinar on "Major Project Management Challenges and the Way Forward"
https://www.facebook.com/events/1240889433429450
This document provides a summary of project management services offered by SSCG, a global management consulting firm. SSCG has a team of professionals specializing in portfolio, programme and project management who help clients develop frameworks to invest in the right projects, execute effectively, and realize intended business benefits. The document outlines SSCG's methodology, which focuses on measurement-driven results, repeatable processes and clear communication to manage projects on schedule and budget. It also discusses common pitfalls that can undermine project success and how SSCG's services in areas like portfolio management, programme management offices, benefits realization and risk management can help clients achieve their goals.
The document discusses a group assignment for a course on stakeholder management. It provides background on the members of Group 1 and details four assignments relating to project stakeholder management. For each assignment, it poses a question or scenario for the group to respond to, drawing from their knowledge of stakeholder identification, engagement, communication and influence on project cost and schedule. The group is expected to handle the assignments appropriately to be considered for regular employment at their consulting organization.
Project Mng Basics Belarusian State University Final丐舒仆仍亳亠仄.弍亠仍
油
The document provides an overview of project management basics presented by Murat Erkan, a project manager with experience in various industries. It defines what a project is, outlines the benefits of project management, and discusses factors for successful projects. It also summarizes Erkan's background and agenda, which includes describing project manager skills, key processes, knowledge areas, and the evolution of project management as a profession.
The document discusses project management frameworks and the components of managing an ICT project. It begins with defining what a project and project management are. It then discusses two prominent project management frameworks: PRINCE2 and PMBOK. The sessions cover the project management cycle including initiation, planning, execution, and closure. It also demonstrates project management software for documentation and work planning.
ACT College Arlington Project Management and Company Performance Paper.docxwrite30
油
Project management is a key tool that companies use to improve overall performance. When projects are successfully managed, they deliver business results that contribute to organizational success. There are typically four phases to a project - initiation, planning, implementation, and closure. Following a disciplined approach to project management helps companies control spending, reduce project failures, and improve their ability to operate in competitive environments. While project management provides benefits, it also requires resources to implement formal processes and oversight roles.
ACT College Arlington Project Management and Company Performance Paper.docxwrite22
油
Project management is a key tool that companies use to improve overall performance. When projects are successfully managed, they deliver business results that contribute to organizational success. There are typically four phases to a project - initiation, planning, implementation, and closure. Following a disciplined approach to project management helps companies control spending, reduce project failures, and improve their ability to operate in competitive environments. While project management provides benefits, it also requires resources to implement formal processes and oversight roles.
The process of directing and managing project work involves performing the work defined in the project management plan to achieve the project's objectives. The project manager directs the performance of planned project activities by using tools like expert judgment, a project management information system, and meetings. This provides overall management of the project work. Key inputs include the project management plan, approved change requests, and organizational factors. The main output is deliverables, along with work performance data, change requests, and project document updates.
This document provides an overview of entrepreneurship and project management. It discusses the three phases of starting a business from idea generation to sustainable performance. It also outlines the five process groups and ten knowledge areas of project management. Finally, it provides details on tools and techniques for project integration management, including developing the project charter and project management plan.
AI has made significant inroads into various fields, including project management. AI can enhance project management by automating repetitive tasks, providing data-driven insights, and improving decision-making. Here are some use cases of AI in project management, along with explanations and examples:
This document provides an overview of an introduction to programme management event. The event included a keynote speech by Roy Hill, discussions on the second edition of the Introduction to Programme Management book, and networking. The document defines programme management and differentiates it from project management, strategy, and portfolios. It discusses identifying benefits, defining programmes and projects, managing interdependencies, roles and responsibilities, and perspectives like benefits management. Information is provided on an upcoming programme management conference and a discount code is offered for the programme management book.
This Presentation create a basic information and Idea about the Project Management Practices. The data was compiled from the reputed sources for better understanding.
Nikki Hocking (Zachman) - Resume July 2015Nikki Zachman
油
Nikki Hocking has over 10 years of experience in project management and 3 years in NGO management. She has successfully managed over 20 projects across various industries, including the banking industry, IT companies, and an NGO. Her experience includes implementing budgeting, planning, and CRM projects. She is highly skilled in Agile and PMBOK methodologies and has expertise in areas like project planning, quality management, and risk management. Currently she works as a Release Manager at Vodacom, managing their online releases using Agile practices.
This document comprises of topics based on The Project Management, the project manager and project lifecycle.
The concepts being tackled include:
-definition of project manager
-responsibilities of a project manager
-stages in the project management lifecycle
-organizational strategy
-Main functions of PMO
1092019 New Transcript Templatemedia.capella.educoursem.docxaulasnilda
油
10/9/2019 New Transcript Template
media.capella.edu/coursemedia/MBA9128/simulation/MBA9128_transcript.html 1/12
P r i n t
PROJECT MANAGEMENT IMPROVEMENTS AT KEYSTONE
MANAGEMENT
INTRODUCTION
As the new Project O鐃ce Director for Keystone Management, Aaron has been asked to participate in the
corporate Continuous Process Improvement initiatives by identifying recommendations for speci鐃c aspects of
Keystone's project management methodology.
To meet this requirement, Aaron began by talking with project managers about their experience and insights,
which he then translated into strategies aimed at improving the process, environment, and quality of project
management at Keystone Management.
Your goal is to review the information Aaron gathered and his recommendations for each of the six topics in
this simulation. You will then clarify how improvements in each area can contribute to improvements at
Keystone. Each topic corresponds with a unit in the course. Although you may choose to complete each topic
in conjunction with the course unit, you may also want to follow the simulation from beginning to end to see
how the concepts in each topic relate. Along the way, we will provide you with the following:
Project Manager re鐃ections.
Aaron's recommendations.
Opportunities to clarify improvement opportunities.
Feedback on improvement opportunities.
Topic summaries.
INSTRUCTIONS
In this simulation, you will work through a total of six topics related to project management improvements for
Keystone Management. For each topic, you will be presented with project manager re鐃ections and Aaron's
recommendations. You will use this information to clarify how improvements in each area can contribute to
improvements for Keystone Management. Feedback will be provided on your responses.
Since each topic corresponds with a unit in the course, you can either complete each topic in conjunction with
the course unit, or follow the simulation from beginning to end to see how the concepts in each topic relate.
TOPIC 1: DEFINING REQUIREMENTS
What role do project requirements play in project management quality and success?
Figure of Requirements De鐃nition
C r e d i t s
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This 鐃gure illustrates how di鐃erent types of requirements are connected and de鐃ned.
Business requirements are de鐃ned by the project sponsor.
Size and complexity information is de鐃ned by the project management team.
Functional and non-functional requirements are de鐃ned by both the development and testing teams.
Expectations and constraints are de鐃ned by other stakeholders.
User requirements are de鐃ned by user representatives.
Aaron began his discussions with project managers by stating that from his experience, well-de鐃ned
requirements are the cornerstone for project success and quality results.
Review the project manager responses and Aaron's recom ...
This document outlines best practices for project management. It defines a project as a temporary endeavor with a unique purpose that requires resources. Project management is applying skills and techniques to meet stakeholder needs and expectations. Key best practices include defining the project with a document describing objectives and scope, planning activities and timelines, communicating with stakeholders, tracking progress, managing risks and changes, and holding a wrap-up meeting.
3. LEARNING OBJECTIVES
The Basics of Project Construction
Management Inception to Completion
Leadership The impacts on effective
and efficient project deliveries
Risk The inherent White Elephant of
our profession; How do we mitigate?
Relationships - The significance of
building and the consequences of
tarnishing them!
SMC Co-Learning 2016 June 20
4. BASICS
(Definitions)
Program Management;
The principle of professional construction management
practices applied to a capital improvement program of one
or more project types with multiple location sites focused on
key elements of the process that include Governance,
Umbrella Management, Financial Management/Controls,
MIS Global Infrastructure, and Planning on Multiple Levels
and with Competing Goals.
Project Management;
The use of integrated Phases of and procedures applied to
a project site and the multiple construction types associated
with delivering the project from inception to completion.
Construction Management;
The use of defined sub systems within the integrative
delivery process utilizing the SOPs and technical
competencies to deliver projects.
SMC Co-Learning 2016 June 20
5. Leadership
Relationships
Risk
Contracts
Scope
Cost
Time
Quality
Sustainability
Safety
STANDARDS OF PRACTICE
(Common Threads)
SMC Co-Learning 2016 June 20
7. Project Elements (3 Legged Stool Theory)
Contractual (Legal)
Administrative
Technical
The 5 C of PPC Management
Communication
Cooperation
Consistency
Completeness
Compatibility
Project Phases
Business Development/Marketing
Program / Planning
Pre-Design / Design
Pre-Construction
Procurement
Execution (Construction)
Activation / Occupancy
Closeout
Post Construction / Warranty
BASICS
SMC Co-Learning 2016 June 20
8. BASICS
Project Processes
Initiating (Marketing/Programming)
Planning (Acquisitions/Professional Services)
Designing
Executing
Monitoring
Controlling (Guiding)
Closing
Precedence of Documents
1. Code
2. Specifications
3. Submittals
4. Shop Drawings
5. Structural
6. MEP
7. Architectural
Project Schedules
Preliminary
Baseline
Progress
Look Ahead
Recovery
Schedule Maintenance Review
SMC Co-Learning 2016 June 20
Construction Management Plan
Project Description / Documents
Project Directory and Organizational Chart
Roles and Responsibilities
Protocol; Policy; Procedure;
MIS
Risk Plan
Design Management Plan
Cost Management Plan
Schedule Management Approach
Procurement Plan
Quality Management Approach
Communications Plan
Site Mobilization and Utilization Plan
Transition Plan
Site Specific Safety Plan
Closeout Approach
Infectious Disease Control Plan
Medical Equipment Plan
10. Project Controls
RFI Process and Log
Schedule Maintenance Review (SMR)
Submittal Process and Log
Issues Log
Communications Procedures and Log
Conversation Record
Payment Application Process / Log
Invoice Process / Log
Change Modification Process / Log
Inspection Request Procedure / Log
Email management using the practice of
Inbox Zero technique
Quality starts day one and involves
information categorizing and document
control
The MIS - aids in Verbal, Written,
Electronic, and Visual (white board)
communications
To Be Successful
Take Ownership
Clarity in your Work Product
Be Consistent
Trust / Verify
Build and Maintain Relationships
BASICS
Closeout Phase Components
Begins when the Project starts
Consolidation of Project files
As-Build Documents
Beneficial Occupancy
Completion
Testing and Inspection Affidavits
Warranty Management transfer
Final permits
Commissioning
O&Ms
Claims Resolution
Project Audit
Closeout Post Mortems
Occupancy
Final Acceptance
Business Development and Marketing
Reliance on Dependent and Independent
Variables
Client Assessment
Organization Culture
Type of Organization top down / bottom
up
Financial Stability
Resource Skill Sets
History
SMC Co-Learning 2016 June 20
11. Key Characteristics of Leadership
Motivator
Communicator
Ability to build, nurture, manage relationships
Ability to resolve conflict
LEADERSHIP
SMC Co-Learning 2016 June 20
12. What is Leadership? Varied Translations!
The ability to interpret human behavior for the
purpose of channel the strengths while shoring
the weaknesses of the individual to energize the
Team to successfully deliver the project(s).
The ability to understand a projects integrating
process nuisances' and the impacting outcomes.
The ability to realize individuals when positioned
to succeed will deliver the metrics of success.
The ability to institute a culture of flexibility as the
delivery process absorbs and adapts to project
change conditions.
The ability to unite the Team with focus toward a
common objective..
The ability to keep purpose, goals, and approach
relevant and meaningful.
Directive Style vs. Delegative Approach
Successful Organizations
Balance Leadership; Training; Equipment;
Communications
Teaming must rely on the ability of the Leader to
create a culture from multiple cultures
Significance
Leaders Care
Leaders Engage
Leaders Initiate
Leaders Collaborate
Leaders Mentor
Leaders Achieve
Lack of Leadership has a profound affect on the
cost, schedule, and quality of the project
Solid Leadership establishes an environment for
success
LEADERSHIP
SMC Co-Learning 2016 June 20
13. RISK
Definition
Risk Management: Assessing and identifying under all
circumstances the level of exposure and risk to the Owner and
Project throughout the life cycle of the Project.
Key Statements Concerning Risk Allocation
Identify, Quantify, Analysis
Understand your Owners ability to burden the Risk and be
positioned to manage it
All Risk should be allocated to create a better working relationship
Implementation of Risk allocation - CM must assign Risk to the
party most suitable to control and burden that Risk.
The CM is responsible to immediately release written
recommendations to minimize or eliminate the identified Risk.
It is in the Owners best interest to accept the Risk when no other
Party can control the Risk or burden the cost
Mitigation of Risk / Issues by educating followed by facilitation of
the chosen mitigating measure(s)
Consider the use of a Risk Register to facilitate recognition of risk
Dispute Resolution involves mitigating issues using the techniques of
Mediation, Arbitration and Litigation. Typically the Party will Deny, Delay,
then Sue. Establish yourself as an Authoritative Figure. Build trust and
confidence of yourself within those in dispute to better negotiate
settlements avoiding impacts to the project.
SMC Co-Learning 2016 June 20
14. RELATIONSHIPS
Establish By Espousing
Trust
Confidence
Dependability
Reliability
Responsibility
Respect
Key Statements
Delivering a Project under budget and on time are
still important deciding factors but ground has
been gained by building and maintaining
Relationships.
Relationships are building blocks for all
Community organizing activities.
Be perceived a someone to contributes rather
than takes
Lost relationships is a loss of assets,
opportunities, and allies
Relationship loss can have a market rippling
impact detrimental to growing business and
attracting skilled and experienced resources
SMC Co-Learning 2016 June 20
Why Build and Maintain Relationships
Gives meaning and richness to work and our lives
Grow our Community to increase our connection
within the market
Build a circle of Allies
15. PROJECT EXAMPLE No 01
Project - ESUHSD Santa Teresa High School Building
100 Replacement HVAC Unit A-2:
Description Building 100 on the campus is home to
the Library and Photography Classroom/Lab. Space
conditioning was poor to non existent. Objective
Replace In Like Kind a 5ton HVAC Multi Zone Unit.
How long of a process in time do you believe it
took to delivery and closeout this project?
What is your Approach and Methodology to
develop and delivery this project?
Inception to Completion PRACTICAL APPLICATION
SLVHS 2016 April 15
16. SLVHS 2016 April 15
Inception to Completion PRACTICAL APPLICATION
17. What are your questions?
Email me a tfakner@swinerton.com
QUESTIONS for ANSWERS
(Q&A)