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CONNECTING THE DOTS
Design the meaningful experiences based on the
Employee Journey to facilitates Learning,
Performance, Productivity & Innovation
1. guido helmerhost klm
aka
Guido Helmerhorst
Innovation Technology & Learning
Gamification & Virtual Reality
Intrapreneur
“KLM64788
KLM
“we are
back
“we are
back
Take a guess, KLM starts flying
Tehran:
A. In 4 weeks
B. In 4 days
C. In 6 weeks
D. In 8 days
“structure
aka silos
IT
IMO
BUSINESS
HR
“肠丑补濒濒别苍驳别
How to design HR?
Process
Procedures
HR trends
Technology
“way to go,
old skool
“customer
journey
IMO
BUSINESS
“customer
journey
IMO
BUSINESS
“customer=
employee
journey
IMO
BUSINESS
“employee
journey
Human Centered
Approach
↓
Engagement
↓
I am / I need
“mindset
needs
wants
“optimize
organization
vs individual
“natural
problem solution
diverge
converge
“slow down
to speed up
problem solution
diverge
converge
“design
thinking
Minimal
Viable
Product
“target
audience
“target
organization
“en·gage·
ment
now think…
“奥辞奥
“尘补谤办别迟
“multi
perspective
“蹿濒辞飞
“ga-mi-fi-
ca-tion
developing game(-element)
based experiences to
intrinsically motivate people
and/or solve problems
1. guido helmerhost klm
“design HR
eco system
Employee
Engagement
&
Numbers
&
On the job
“way to go
“肠丑补濒濒别苍驳别
Engagement
&
Numbers
On the job
“way to go
Engagement
&
Numbers
On the job
“Virtual
Reality
“bright
future
“bright
future
“go create
your HR
eco system
Employee
be a designer!
“design (with)
the flow of
people, work &
life”
“questions

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1. guido helmerhost klm