Mass marketing involves appealing to the entire market using the same marketing mix without differentiating based on customer needs or demographics. It aims to boost sales volume and return on investment. While cost-effective, mass marketing has disadvantages like limited success and inability to adapt to changing consumer trends. Modern approaches like adaptive marketing tailor activities based on customer data to meet interests and needs. Sustainable marketing seeks to differentiate brands based on social purpose and align with consumer values while achieving environmental, social and economic goals.
2. 4 Ps of strategic marketing
Probing
Partitioning
Prioritizing
Positioning
3. Level of Market Segmentation
Mass
Segment
Micro markets
Individual
4. MASS MARKETING
Mass Marketing involves targeting all the buyers in the
market using same marketing mix to influence buying
Mass marketing is a process that involves appealing to as many
potential customers as possible instead of focusing on
customers requirements, niches, and demographic differences.
It aims to get products and services to the entire market to
boost sales volume and return on investment or ROI
5. MASS MARKETING
The organisations believe that the buyers will exhibit same buying behaviour
for their product and marketing program
This strategy is more likely followed in new markets than in mature markets
where competition exists. In these markets, the buyers have not developed
any variation in needs and wants.
Mass market strategy is cost effective
6. CONCEPTS
Market Homogenization
Line / Mass Production
Product Development ease
Low Price
General Needs of customer met
Brand Awareness
Accessibility
8. Product Differentiated Marketing
The organisations acknowledge different needs and produce
variety of products for the customers to make a choice as
needed
Its features
Variety of products made available in the market
Emphasis not on tailor made product meeting the customers
need
Mass distribution and promotion activities followed
Low cost on market research and product development
activity
Practised where competition is less and customer has
11. Advantages of Mass Marketing
Cost-effective
Brand Awareness - Appeal to a much wider audience
Generate more sales by appealing to the largest portion of the
market.
Low Operations cost
Low promotional costs
Increased Revenue potential
Higher profits.
12. Disadvantages of Mass Marketing
Success limited
Segmented Approach by competitors
Entry Barrier
Competitive Market
Latest Consumer Trends
Suitability
14. Modern (BOL) Mass Marketing Approaches
SMS Marketing
Whatsapp Marketing
Email Marketing
Youtube/ Insta/ Facebook Marketing
Direct Mail
15. END OF MASS MARKETING
Adaptive Marketing is the new approach taken by marketers for
strategizing marketing efforts by actively tracking and
responding to consumers
Adaptive marketing is an approach that enables marketers to
tailor their activities in unparalleled ways to meet their
customers interests and needs based on recorded data
Flexible marketing is where you adjust to change in real time
You may also know this concept as agile marketing
16. Adaptive Marketing Strategies
1. Optimize Your Clients Online Presence
2. Re evaluate the Target Audience
3. Offer Relevant Resources
4. Strengthen Clients Customer Communities
5. Evolve Your Clients SEO trends
6. Strategize Your Clients Competitive Edge
7. Iterate & Test
17. Adaptability: The New Competitive
Advantage
The Ability to Read and Act on Signals
The Ability to Experiment
The Ability to Manage Complex Multicompany Systems
The Ability to Mobilize
The Challenge for Big Business
Look at the mavericks.
Identify and address the uncertainties.
Put an initiative on every risk.
Examine multiple alternatives.
Increase the clock speed.
18. How can we apply frameworks that are based on scale or position
when we can go from market leader one year to follower the next?
When its unclear where one industry ends and another begins, how
do we even measure position?
When the environment is so unpredictable, how can we apply the
traditional forecasting and analysis that are at the heart of strategic
planning?
When were overwhelmed with changing information, how can our
managers pick up the right signals to understand and harness
change?
When change is so rapid, how can a one-yearor, worse, five-
yearplanning cycle stay relevant?
19. BUSINESS OBJECTIVES OF MARKETING
1.Increasing sales volume: the objective to sell more of a product or service.
2.Increasing sales value: where the business objective is to increase revenues.
3.Sales growth: where the business objective is to increase the size of the
business through sales.
4.Increasing market share: the business's objective is to increase the
percentage of the market they dominate.
5.Loyalty: where the business objective is to increase customer retention (to
encourage customers to keep coming back).
6.Awareness: increase the number of customers who know about the brand.
20. SOCIAL OBJECTIVES OF MARKETING
1. Quality goods and services at a fair price:
2. Avoidance of Anti-social and unfair trade practices:
3. Generation of employment:
4. Fair Deal to Partners
5. Welfare of Employees
6. To Improve Industrial Relations
7. Social Security
8. Help to Solve Social Problems
9. Complementing Government
10. Community
11. Protection of Environment
12. Ensuring Employee Satisfaction
13. Provision of Work-Related Training
14. Avoidance of Profiteering and Anti-Social Practices
15. Paying Fair Return to Investors
21. SUSTAINABLE MARKETING
Meeting the needs of present customers without compromising
the ability of future generations to meet their own needs
Sustainable marketing infuses purpose into socially conscious
brands, products, and services.
Marketing seeks to differentiate the brand based on mission.
Sustainable brands define a purpose, orient to consumers' and
related groups' values, align purpose with strategy, and reflect
sustainability in marketing. This business strategy gives brands
an edge with those who seek brands that align with their values.
22. Three Levels of Sustainable Marketing Strategy
Doing Less Bad - focused on promoting sustainable products
Doing More Good - focused on promoting sustainable lifestyles
Doing Different - focused on promoting sustainable systems and institution
The three pillars of sustainable marketing
environmental sustainability
social good
economic return
23. The 4 Cs of the Sustainable Marketing Mix
Consumer Solution products and services that delight customers
while outperforming alternatives on human health, community
performance
Consumer Price pricing strategies that reflect full life cycle costs
upstream (e.g. sourcing) and positive impact downstream (e.g.
includes pricing and product strategies for remanufactured
low-income communities (see Bottom of the Pyramid)
Convenience features and benefits that lower the total customer
cost for accessing the product or service, and for returning it in the
programs (e.g. cell phones)
Communication product claims are supported by sound research
and made transparent to the customer. See US Federal Trade
Guides to avoid misleading claims (i.e. greenwashing)