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MASS MARKETING
UNDIFFERENTIATED MARKETING
4 Ps of strategic marketing
 Probing
 Partitioning
 Prioritizing
 Positioning
Level of Market Segmentation
 Mass
 Segment
 Micro markets
 Individual
MASS MARKETING
 Mass Marketing involves targeting all the buyers in the
market using same marketing mix to influence buying
 Mass marketing is a process that involves appealing to as many
potential customers as possible instead of focusing on
customers requirements, niches, and demographic differences.
It aims to get products and services to the entire market to
boost sales volume and return on investment or ROI
MASS MARKETING
 The organisations believe that the buyers will exhibit same buying behaviour
for their product and marketing program
 This strategy is more likely followed in new markets than in mature markets
where competition exists. In these markets, the buyers have not developed
any variation in needs and wants.
 Mass market strategy is cost effective
CONCEPTS
 Market Homogenization
 Line / Mass Production
 Product Development ease
 Low Price
 General Needs of customer met
 Brand Awareness
 Accessibility
1 - MASS MARKETING .pptx
Product Differentiated Marketing
The organisations acknowledge different needs and produce
variety of products for the customers to make a choice as
needed
Its features 
 Variety of products made available in the market
 Emphasis not on tailor made product meeting the customers
need
 Mass distribution and promotion activities followed
 Low cost on market research and product development
activity
 Practised where competition is less and customer has
1 - MASS MARKETING .pptx
1 - MASS MARKETING .pptx
Advantages of Mass Marketing
 Cost-effective
 Brand Awareness - Appeal to a much wider audience
 Generate more sales by appealing to the largest portion of the
market.
 Low Operations cost
 Low promotional costs
 Increased Revenue potential
 Higher profits.
Disadvantages of Mass Marketing
 Success limited
 Segmented Approach by competitors
 Entry Barrier
 Competitive Market
 Latest Consumer Trends
 Suitability
Mass Marketing Strategies
 Shotgun Approach
 Guerrilla Marketing
 Mass Customisation
Modern (BOL) Mass Marketing Approaches
 SMS Marketing
 Whatsapp Marketing
 Email Marketing
 Youtube/ Insta/ Facebook Marketing
 Direct Mail
END OF MASS MARKETING
 Adaptive Marketing is the new approach taken by marketers for
strategizing marketing efforts by actively tracking and
responding to consumers
 Adaptive marketing is an approach that enables marketers to
tailor their activities in unparalleled ways to meet their
customers interests and needs based on recorded data
 Flexible marketing is where you adjust to change in real time
 You may also know this concept as agile marketing
Adaptive Marketing Strategies
1. Optimize Your Clients Online Presence
2. Re evaluate the Target Audience
3. Offer Relevant Resources
4. Strengthen Clients Customer Communities
5. Evolve Your Clients SEO  trends
6. Strategize Your Clients Competitive Edge
7. Iterate & Test
Adaptability: The New Competitive
Advantage
 The Ability to Read and Act on Signals
 The Ability to Experiment
 The Ability to Manage Complex Multicompany Systems
 The Ability to Mobilize
 The Challenge for Big Business
 Look at the mavericks.
 Identify and address the uncertainties.
 Put an initiative on every risk.
 Examine multiple alternatives.
 Increase the clock speed.
 How can we apply frameworks that are based on scale or position
when we can go from market leader one year to follower the next?
 When its unclear where one industry ends and another begins, how
do we even measure position?
 When the environment is so unpredictable, how can we apply the
traditional forecasting and analysis that are at the heart of strategic
planning?
 When were overwhelmed with changing information, how can our
managers pick up the right signals to understand and harness
change?
 When change is so rapid, how can a one-yearor, worse, five-
yearplanning cycle stay relevant?
BUSINESS OBJECTIVES OF MARKETING
1.Increasing sales volume: the objective to sell more of a product or service.
2.Increasing sales value: where the business objective is to increase revenues.
3.Sales growth: where the business objective is to increase the size of the
business through sales.
4.Increasing market share: the business's objective is to increase the
percentage of the market they dominate.
5.Loyalty: where the business objective is to increase customer retention (to
encourage customers to keep coming back).
6.Awareness: increase the number of customers who know about the brand.
SOCIAL OBJECTIVES OF MARKETING
 1. Quality goods and services at a fair price:
 2. Avoidance of Anti-social and unfair trade practices:
 3. Generation of employment:
 4. Fair Deal to Partners
 5. Welfare of Employees
 6. To Improve Industrial Relations
 7. Social Security
 8. Help to Solve Social Problems
 9. Complementing Government
 10. Community
 11. Protection of Environment
 12. Ensuring Employee Satisfaction
 13. Provision of Work-Related Training
 14. Avoidance of Profiteering and Anti-Social Practices
 15. Paying Fair Return to Investors
SUSTAINABLE MARKETING
 Meeting the needs of present customers without compromising
the ability of future generations to meet their own needs
 Sustainable marketing infuses purpose into socially conscious
brands, products, and services.
 Marketing seeks to differentiate the brand based on mission.
 Sustainable brands define a purpose, orient to consumers' and
related groups' values, align purpose with strategy, and reflect
sustainability in marketing. This business strategy gives brands
an edge with those who seek brands that align with their values.
Three Levels of Sustainable Marketing Strategy
 Doing Less Bad - focused on promoting sustainable products
 Doing More Good - focused on promoting sustainable lifestyles
 Doing Different - focused on promoting sustainable systems and institution
The three pillars of sustainable marketing
 environmental sustainability
 social good
 economic return
The 4 Cs of the Sustainable Marketing Mix
 Consumer Solution  products and services that delight customers
while outperforming alternatives on human health, community
performance
 Consumer Price  pricing strategies that reflect full life cycle costs
upstream (e.g. sourcing) and positive impact downstream (e.g.
includes pricing and product strategies for remanufactured
low-income communities (see Bottom of the Pyramid)
 Convenience  features and benefits that lower the total customer
cost for accessing the product or service, and for returning it in the
programs (e.g. cell phones)
 Communication  product claims are supported by sound research
and made transparent to the customer. See US Federal Trade
Guides to avoid misleading claims (i.e. greenwashing)

More Related Content

1 - MASS MARKETING .pptx

  • 2. 4 Ps of strategic marketing Probing Partitioning Prioritizing Positioning
  • 3. Level of Market Segmentation Mass Segment Micro markets Individual
  • 4. MASS MARKETING Mass Marketing involves targeting all the buyers in the market using same marketing mix to influence buying Mass marketing is a process that involves appealing to as many potential customers as possible instead of focusing on customers requirements, niches, and demographic differences. It aims to get products and services to the entire market to boost sales volume and return on investment or ROI
  • 5. MASS MARKETING The organisations believe that the buyers will exhibit same buying behaviour for their product and marketing program This strategy is more likely followed in new markets than in mature markets where competition exists. In these markets, the buyers have not developed any variation in needs and wants. Mass market strategy is cost effective
  • 6. CONCEPTS Market Homogenization Line / Mass Production Product Development ease Low Price General Needs of customer met Brand Awareness Accessibility
  • 8. Product Differentiated Marketing The organisations acknowledge different needs and produce variety of products for the customers to make a choice as needed Its features Variety of products made available in the market Emphasis not on tailor made product meeting the customers need Mass distribution and promotion activities followed Low cost on market research and product development activity Practised where competition is less and customer has
  • 11. Advantages of Mass Marketing Cost-effective Brand Awareness - Appeal to a much wider audience Generate more sales by appealing to the largest portion of the market. Low Operations cost Low promotional costs Increased Revenue potential Higher profits.
  • 12. Disadvantages of Mass Marketing Success limited Segmented Approach by competitors Entry Barrier Competitive Market Latest Consumer Trends Suitability
  • 13. Mass Marketing Strategies Shotgun Approach Guerrilla Marketing Mass Customisation
  • 14. Modern (BOL) Mass Marketing Approaches SMS Marketing Whatsapp Marketing Email Marketing Youtube/ Insta/ Facebook Marketing Direct Mail
  • 15. END OF MASS MARKETING Adaptive Marketing is the new approach taken by marketers for strategizing marketing efforts by actively tracking and responding to consumers Adaptive marketing is an approach that enables marketers to tailor their activities in unparalleled ways to meet their customers interests and needs based on recorded data Flexible marketing is where you adjust to change in real time You may also know this concept as agile marketing
  • 16. Adaptive Marketing Strategies 1. Optimize Your Clients Online Presence 2. Re evaluate the Target Audience 3. Offer Relevant Resources 4. Strengthen Clients Customer Communities 5. Evolve Your Clients SEO trends 6. Strategize Your Clients Competitive Edge 7. Iterate & Test
  • 17. Adaptability: The New Competitive Advantage The Ability to Read and Act on Signals The Ability to Experiment The Ability to Manage Complex Multicompany Systems The Ability to Mobilize The Challenge for Big Business Look at the mavericks. Identify and address the uncertainties. Put an initiative on every risk. Examine multiple alternatives. Increase the clock speed.
  • 18. How can we apply frameworks that are based on scale or position when we can go from market leader one year to follower the next? When its unclear where one industry ends and another begins, how do we even measure position? When the environment is so unpredictable, how can we apply the traditional forecasting and analysis that are at the heart of strategic planning? When were overwhelmed with changing information, how can our managers pick up the right signals to understand and harness change? When change is so rapid, how can a one-yearor, worse, five- yearplanning cycle stay relevant?
  • 19. BUSINESS OBJECTIVES OF MARKETING 1.Increasing sales volume: the objective to sell more of a product or service. 2.Increasing sales value: where the business objective is to increase revenues. 3.Sales growth: where the business objective is to increase the size of the business through sales. 4.Increasing market share: the business's objective is to increase the percentage of the market they dominate. 5.Loyalty: where the business objective is to increase customer retention (to encourage customers to keep coming back). 6.Awareness: increase the number of customers who know about the brand.
  • 20. SOCIAL OBJECTIVES OF MARKETING 1. Quality goods and services at a fair price: 2. Avoidance of Anti-social and unfair trade practices: 3. Generation of employment: 4. Fair Deal to Partners 5. Welfare of Employees 6. To Improve Industrial Relations 7. Social Security 8. Help to Solve Social Problems 9. Complementing Government 10. Community 11. Protection of Environment 12. Ensuring Employee Satisfaction 13. Provision of Work-Related Training 14. Avoidance of Profiteering and Anti-Social Practices 15. Paying Fair Return to Investors
  • 21. SUSTAINABLE MARKETING Meeting the needs of present customers without compromising the ability of future generations to meet their own needs Sustainable marketing infuses purpose into socially conscious brands, products, and services. Marketing seeks to differentiate the brand based on mission. Sustainable brands define a purpose, orient to consumers' and related groups' values, align purpose with strategy, and reflect sustainability in marketing. This business strategy gives brands an edge with those who seek brands that align with their values.
  • 22. Three Levels of Sustainable Marketing Strategy Doing Less Bad - focused on promoting sustainable products Doing More Good - focused on promoting sustainable lifestyles Doing Different - focused on promoting sustainable systems and institution The three pillars of sustainable marketing environmental sustainability social good economic return
  • 23. The 4 Cs of the Sustainable Marketing Mix Consumer Solution products and services that delight customers while outperforming alternatives on human health, community performance Consumer Price pricing strategies that reflect full life cycle costs upstream (e.g. sourcing) and positive impact downstream (e.g. includes pricing and product strategies for remanufactured low-income communities (see Bottom of the Pyramid) Convenience features and benefits that lower the total customer cost for accessing the product or service, and for returning it in the programs (e.g. cell phones) Communication product claims are supported by sound research and made transparent to the customer. See US Federal Trade Guides to avoid misleading claims (i.e. greenwashing)