The document discusses the "One Minute Manager" approach to goal setting, praising, and reprimanding employees. It advocates setting goals that will result in 80% of outcomes from 20% of goals. It also recommends praising employees immediately when something is done right, making personal contact to show appreciation, and only reprimanding the specific behavior while reassuring the employee's value. The one minute approach provides clear expectations, recognition of good performance, and timely feedback to improve future behaviors.