際際滷

際際滷Share a Scribd company logo

1 Unit one leadership and management.pptx

Download as PPTX, PDF
A
AderawAlemie

This document provides an overview of nursing service administration and leadership. It defines management and administration, describing management as the operational part of achieving organizational goals through resource utilization. Administration involves guiding efforts towards goals through leadership and control. The document also outlines various managerial roles and functions, including planning, organizing, staffing, budgeting, and supervision. It describes the process of organizing resources to accomplish objectives in a coordinated manner.

1 of 48
Download to read offline
Nursing Service administration& Leadership Introduction to Nursing Service Management 3/19/2024 Tamiru T. 1
Definition of nursing service administration&leadrship Mgt Management is the operational part of administration. It is defined as: It is a set of interactive processes through which the utilization of resources results in the accomplishment of organization objectives. It is a conversion mechanism. 3/19/2024 Tamiru T. 2
Mgt Managers influence all phases of our modern organizations. Our society simply could not exist as we know it today or improve its present status without a steady stream of managers to guide its organizations 3/19/2024 Tamiru T. 3
Definition of Administration We can define as: The process of achieving defined goals at a defined time through the guidance, leadership, and control of the efforts of a group of individuals and the efficient utilization of non-human resources bearing in mind adequacy, speed, and economy to the utmost possible level. 3/19/2024 Tamiru T. 4
Administration Another definition Administration is the art and science of guidance, leadership, and control of the efforts of a group of individuals towards some common goal. 3/19/2024 Tamiru T. 5
3/19/2024 Tamiru T. 6
Process Inputs Outputs A systems view of management: Human resources Non-human resources Conversion mechanism Objectives achievement 3/19/2024 Tamiru T. 7
Mgt It is through management that the objectives of the health care organization are achieved by gathering and positioning of resources. 3/19/2024 Tamiru T. 8
Nursing service administration is a coordinated activity, which provides all of the facilities rendering of nursing service to clients. cooperative efforts of all members of the staff, coordinating the service with other departments of the institution Nursing service administration is the marshaling of resources to accomplish a purpose. 3/19/2024 Tamiru T. 9
Basic principles of leadership and managements Leadership concept Comes first ,before management Request the ability to develop vision and goals Doing the right thing Efficiency in climbing the ladder of success Management concept Follows the vision and goals of the leadership Requires the ability to plan, organize, motivate and manage Doing things right Determining that the ladder is leaning against the right wall 3/19/2024 Tamiru T. 10
Types of managers, Top levelsuch as board of directors, Presidents and vice presidents Middle levelsuch as directors of nursing, supervisory staffs and department heads First line/front line/ or supervisory managementsuch as head nurses and staffs. 3/19/2024 Tamiru T. 11
managerial skill All health service managers engage in planning organizing Staffing Directing Controlling decision making 3/19/2024 Tamiru T. 12
Managerial roles Defined as the behavior or activities associated with a management position because of its authority and status. Mintzberg's classification identifies: - Interpersonal -Informational and - Decisional roles 3/19/2024 Tamiru T. 13
Interpersonal role The three interpersonal roles are Figurehead: senior managers, because they engage in ceremonial and symbolic activities such , making speeches at organizational events. 3/19/2024 Tamiru T. 14
Liaison: involves formal and informal internal and external contacts. Influencer: includes activities inherent in the directing function, the purpose of which is to motivate and lead. 3/19/2024 Tamiru T. 15
Informational role The three informational roles of a manager are Monitor Disseminator and Spokesperson 3/19/2024 Tamiru T. 16
Decisional Roles The four decisional roles of a manager are o Entrepreneur o Disturbance handler o Resource allocator and o Negotiator 3/19/2024 Tamiru T. 17
Function of mgt: Planning Organization Staffing Directing Coordinating Reporting Budgeting Supervising Evaluation 3/19/2024 Tamiru T. 18
Levels of Administration Central level Intermediate level Local Level Ministry of health directorates of health e.g. health office, Hospital, health care unit 3/19/2024 Tamiru T. 19
Every program must have an overall (general) goal which confirms with that of the nations policy, and various objectives to be achieved according to a definite plan. 3/19/2024 Tamiru T. 20
Goals versus Objectives A GOAL: is a long range specified state of accomplishment towards the activity it is directed. Goals are not constrained by time or existing resources. AN OBJECTIVE: is a measurable state of accomplishment aimed towards the goal. The objective should include a description of what outcome is desired, when it is expected, and where it will take place. 3/19/2024 Tamiru T. 21
Planning Planning is considered the most important element of the administrative process. The higher the level of administration, the more the involvement and time devoting to planning. A good plan is the basis of any successful program. Sufficient time should be given to the process of planning. More than one plan should be available to choose from to meet the existing plan. 3/19/2024 Tamiru T. 22
Definition of Planning Planning is a projected or predetermined course of action designed to achieve a specific goal or objective. Planning determines What? When? Where? How? Why? And by whom? Things will be done. It involves decision making for future events. 3/19/2024 Tamiru T. 23
Process of systemic planning 1. Establishing goals and objectives 2. Designing alternative courses of action 3. Analysing and predicting the consequences 4. Selecting the best course of action 5. Implementing the selected plan and performing periodic evaluation to assure success of plan 3/19/2024 Tamiru T. 24
Principles of planning Being an intellectual activity it needs knowledge, experience, foresight, reasoning and the mastering of special skills and techniques. Examples of different techniques of planning are: PPBS: Planning/Programming/Budgeting system PERT: Performance/Evaluation/Review technique CPM: Critical Path Method 3/19/2024 Tamiru T. 25
Planning is a dynamic (non-static) process It is a continuous circular process Planning Execution (implementation) Evaluation Futuristic Decision making process Dynamic Flexible 3/19/2024 Tamiru T. 26
Participative planning is sharing the program planning with other people, staff and agencies concerned with the program. Participative planning have advantages and disadvantages. 3/19/2024 Tamiru T. 27
Planning of a program is based on: Needs and demands of the public Available resources Attitude of the public 3/19/2024 Tamiru T. 28
Constraints (intervening factors) to a plan may be social, economical or political, and they may be related to either: External environment (community) Internal environment (the organization) Establishing priorities are essential in planning (What are these priorities???) 3/19/2024 Tamiru T. 29
Organization Definitions: Organization is any collection of persons, materials, procedures, ideas or facts arranged and ordered that the combination of parts makes a meaningful whole that works towards achieving organizational objectives. The process of organization implies to the arrangement of human and non-human resources in an orderly fashion to make a meaningful whole that accomplishes organizational objectives. 3/19/2024 Tamiru T. 30
The organizational process is classified into: Structural organization Functional organization 3/19/2024 Tamiru T. 31
Principles of organization: Departmentation Acquisition of human and non-human resources Specialization and division of labor Coordination Authority and responsibility Centralization and de-centralization Unity of command Line and staff 3/19/2024 Tamiru T. 32
Staffing It is the process of personalizing the organization, by hiring the right type and adequate number of workers to each unit for the time required for the program, through the following steps: Identifying the type and number of personnel Recruitment Selection and appointment Orientation Job analysis Job description Job specification 3/19/2024 Tamiru T. 33
Budgeting Financial administration consists of a series activities were funds are made available for certain people in the organization under procedures that will ensure their efficient use. The main activities are: Budgeting Accounting Auditing Purchasing 3/19/2024 Tamiru T. 34
Definitions Budgeting: It is the allocation of financial resources in support for programs or projects for a special period of time. A budget is defined as a balanced estimate of expenditures and receipts for a given period of time. 3/19/2024 Tamiru T. 35
Accounting: It is recording assembly and summarization of financial effects of executive action. a harmonious relationship between budget and account is important to current comparisons, between goals set in and accomplished. 3/19/2024 Tamiru T. 36
Auditing: It is the investigation and report on the fidelity and legality of all financial transactions. 3/19/2024 Tamiru T. 37
Purchasing: It is the acquisition of the property and materials needed in administration. 3/19/2024 Tamiru T. 38
Supervision Supervision refers to the day-to-day relationship between an executive and his immediate subordinates. Supervision aims at satisfying both: Work Workers 3/19/2024 Tamiru T. 39
Supervision Motivation is defined as: an externally induced behaviour which occurs in order to bring about or maintain need fulfillment. The following conditions if present build high levels of motivation: Achievement Recognition Advancement Working conditions Responsibility Organizational policy Technical supervision Interpersonal relations Salary and compansations Job security 3/19/2024 Tamiru T. 40
Supervision Styles of leader authority: Autocratic Consultative Participative Democratic Free rein 3/19/2024 Tamiru T. 41
Supervision Factors affecting style of supervision: Condition present Type of work Subordinates characteristics Personal characteristic of manager 3/19/2024 Tamiru T. 42
Evaluation Definition: systemic collection of information about the activities, characteristics and outcomes of programs, personnel, and products use by specific people to reduce uncertainties, improve effectiveness and make decision with regard to what those programs, personnel or products are doing and affecting. 3/19/2024 Tamiru T. 43
Types of Evaluation Process Outcom e /impact Structure 3/19/2024 Tamiru T. 44
Types of Evaluation Program Implementation Program planning Program impact Structure evaluation Process or Formative evaluation Impact or summative Evaluation Facilities/ Equipment/ Manpower/ organization Performance of staff/ way procedures are done Measurable Indicators + Health related impacts 3/19/2024 Tamiru T. 45
Elements of Evaluation Relevance Adequacy Accessibility Acceptability Effectiveness Efficiency Impact 3/19/2024 Tamiru T. 46
Steps of Evaluation Describe the program in terms of objectives expected. Objectives can be either outcome or process objectives. Outcome objectives: a statement of the amount of change expected for a given health problem for a specified population within a given time frame Process objectives: a statement of the amount of change expected in the performance and utilization of interventions that impact on the outcome. 3/19/2024 Tamiru T. 47
Thank you ! 3/19/2024 Tamiru T. 48

More Related Content

1 Unit one leadership and management.pptx

  • 1. Nursing Service administration& Leadership Introduction to Nursing Service Management 3/19/2024 Tamiru T. 1
  • 2. Definition of nursing service administration&leadrship Mgt Management is the operational part of administration. It is defined as: It is a set of interactive processes through which the utilization of resources results in the accomplishment of organization objectives. It is a conversion mechanism. 3/19/2024 Tamiru T. 2
  • 3. Mgt Managers influence all phases of our modern organizations. Our society simply could not exist as we know it today or improve its present status without a steady stream of managers to guide its organizations 3/19/2024 Tamiru T. 3
  • 4. Definition of Administration We can define as: The process of achieving defined goals at a defined time through the guidance, leadership, and control of the efforts of a group of individuals and the efficient utilization of non-human resources bearing in mind adequacy, speed, and economy to the utmost possible level. 3/19/2024 Tamiru T. 4
  • 5. Administration Another definition Administration is the art and science of guidance, leadership, and control of the efforts of a group of individuals towards some common goal. 3/19/2024 Tamiru T. 5
  • 7. Process Inputs Outputs A systems view of management: Human resources Non-human resources Conversion mechanism Objectives achievement 3/19/2024 Tamiru T. 7
  • 8. Mgt It is through management that the objectives of the health care organization are achieved by gathering and positioning of resources. 3/19/2024 Tamiru T. 8
  • 9. Nursing service administration is a coordinated activity, which provides all of the facilities rendering of nursing service to clients. cooperative efforts of all members of the staff, coordinating the service with other departments of the institution Nursing service administration is the marshaling of resources to accomplish a purpose. 3/19/2024 Tamiru T. 9
  • 10. Basic principles of leadership and managements Leadership concept Comes first ,before management Request the ability to develop vision and goals Doing the right thing Efficiency in climbing the ladder of success Management concept Follows the vision and goals of the leadership Requires the ability to plan, organize, motivate and manage Doing things right Determining that the ladder is leaning against the right wall 3/19/2024 Tamiru T. 10
  • 11. Types of managers, Top levelsuch as board of directors, Presidents and vice presidents Middle levelsuch as directors of nursing, supervisory staffs and department heads First line/front line/ or supervisory managementsuch as head nurses and staffs. 3/19/2024 Tamiru T. 11
  • 12. managerial skill All health service managers engage in planning organizing Staffing Directing Controlling decision making 3/19/2024 Tamiru T. 12
  • 13. Managerial roles Defined as the behavior or activities associated with a management position because of its authority and status. Mintzberg's classification identifies: - Interpersonal -Informational and - Decisional roles 3/19/2024 Tamiru T. 13
  • 14. Interpersonal role The three interpersonal roles are Figurehead: senior managers, because they engage in ceremonial and symbolic activities such , making speeches at organizational events. 3/19/2024 Tamiru T. 14
  • 15. Liaison: involves formal and informal internal and external contacts. Influencer: includes activities inherent in the directing function, the purpose of which is to motivate and lead. 3/19/2024 Tamiru T. 15
  • 16. Informational role The three informational roles of a manager are Monitor Disseminator and Spokesperson 3/19/2024 Tamiru T. 16
  • 17. Decisional Roles The four decisional roles of a manager are o Entrepreneur o Disturbance handler o Resource allocator and o Negotiator 3/19/2024 Tamiru T. 17
  • 18. Function of mgt: Planning Organization Staffing Directing Coordinating Reporting Budgeting Supervising Evaluation 3/19/2024 Tamiru T. 18
  • 19. Levels of Administration Central level Intermediate level Local Level Ministry of health directorates of health e.g. health office, Hospital, health care unit 3/19/2024 Tamiru T. 19
  • 20. Every program must have an overall (general) goal which confirms with that of the nations policy, and various objectives to be achieved according to a definite plan. 3/19/2024 Tamiru T. 20
  • 21. Goals versus Objectives A GOAL: is a long range specified state of accomplishment towards the activity it is directed. Goals are not constrained by time or existing resources. AN OBJECTIVE: is a measurable state of accomplishment aimed towards the goal. The objective should include a description of what outcome is desired, when it is expected, and where it will take place. 3/19/2024 Tamiru T. 21
  • 22. Planning Planning is considered the most important element of the administrative process. The higher the level of administration, the more the involvement and time devoting to planning. A good plan is the basis of any successful program. Sufficient time should be given to the process of planning. More than one plan should be available to choose from to meet the existing plan. 3/19/2024 Tamiru T. 22
  • 23. Definition of Planning Planning is a projected or predetermined course of action designed to achieve a specific goal or objective. Planning determines What? When? Where? How? Why? And by whom? Things will be done. It involves decision making for future events. 3/19/2024 Tamiru T. 23
  • 24. Process of systemic planning 1. Establishing goals and objectives 2. Designing alternative courses of action 3. Analysing and predicting the consequences 4. Selecting the best course of action 5. Implementing the selected plan and performing periodic evaluation to assure success of plan 3/19/2024 Tamiru T. 24
  • 25. Principles of planning Being an intellectual activity it needs knowledge, experience, foresight, reasoning and the mastering of special skills and techniques. Examples of different techniques of planning are: PPBS: Planning/Programming/Budgeting system PERT: Performance/Evaluation/Review technique CPM: Critical Path Method 3/19/2024 Tamiru T. 25
  • 26. Planning is a dynamic (non-static) process It is a continuous circular process Planning Execution (implementation) Evaluation Futuristic Decision making process Dynamic Flexible 3/19/2024 Tamiru T. 26
  • 27. Participative planning is sharing the program planning with other people, staff and agencies concerned with the program. Participative planning have advantages and disadvantages. 3/19/2024 Tamiru T. 27
  • 28. Planning of a program is based on: Needs and demands of the public Available resources Attitude of the public 3/19/2024 Tamiru T. 28
  • 29. Constraints (intervening factors) to a plan may be social, economical or political, and they may be related to either: External environment (community) Internal environment (the organization) Establishing priorities are essential in planning (What are these priorities???) 3/19/2024 Tamiru T. 29
  • 30. Organization Definitions: Organization is any collection of persons, materials, procedures, ideas or facts arranged and ordered that the combination of parts makes a meaningful whole that works towards achieving organizational objectives. The process of organization implies to the arrangement of human and non-human resources in an orderly fashion to make a meaningful whole that accomplishes organizational objectives. 3/19/2024 Tamiru T. 30
  • 31. The organizational process is classified into: Structural organization Functional organization 3/19/2024 Tamiru T. 31
  • 32. Principles of organization: Departmentation Acquisition of human and non-human resources Specialization and division of labor Coordination Authority and responsibility Centralization and de-centralization Unity of command Line and staff 3/19/2024 Tamiru T. 32
  • 33. Staffing It is the process of personalizing the organization, by hiring the right type and adequate number of workers to each unit for the time required for the program, through the following steps: Identifying the type and number of personnel Recruitment Selection and appointment Orientation Job analysis Job description Job specification 3/19/2024 Tamiru T. 33
  • 34. Budgeting Financial administration consists of a series activities were funds are made available for certain people in the organization under procedures that will ensure their efficient use. The main activities are: Budgeting Accounting Auditing Purchasing 3/19/2024 Tamiru T. 34
  • 35. Definitions Budgeting: It is the allocation of financial resources in support for programs or projects for a special period of time. A budget is defined as a balanced estimate of expenditures and receipts for a given period of time. 3/19/2024 Tamiru T. 35
  • 36. Accounting: It is recording assembly and summarization of financial effects of executive action. a harmonious relationship between budget and account is important to current comparisons, between goals set in and accomplished. 3/19/2024 Tamiru T. 36
  • 37. Auditing: It is the investigation and report on the fidelity and legality of all financial transactions. 3/19/2024 Tamiru T. 37
  • 38. Purchasing: It is the acquisition of the property and materials needed in administration. 3/19/2024 Tamiru T. 38
  • 39. Supervision Supervision refers to the day-to-day relationship between an executive and his immediate subordinates. Supervision aims at satisfying both: Work Workers 3/19/2024 Tamiru T. 39
  • 40. Supervision Motivation is defined as: an externally induced behaviour which occurs in order to bring about or maintain need fulfillment. The following conditions if present build high levels of motivation: Achievement Recognition Advancement Working conditions Responsibility Organizational policy Technical supervision Interpersonal relations Salary and compansations Job security 3/19/2024 Tamiru T. 40
  • 41. Supervision Styles of leader authority: Autocratic Consultative Participative Democratic Free rein 3/19/2024 Tamiru T. 41
  • 42. Supervision Factors affecting style of supervision: Condition present Type of work Subordinates characteristics Personal characteristic of manager 3/19/2024 Tamiru T. 42
  • 43. Evaluation Definition: systemic collection of information about the activities, characteristics and outcomes of programs, personnel, and products use by specific people to reduce uncertainties, improve effectiveness and make decision with regard to what those programs, personnel or products are doing and affecting. 3/19/2024 Tamiru T. 43
  • 44. Types of Evaluation Process Outcom e /impact Structure 3/19/2024 Tamiru T. 44
  • 45. Types of Evaluation Program Implementation Program planning Program impact Structure evaluation Process or Formative evaluation Impact or summative Evaluation Facilities/ Equipment/ Manpower/ organization Performance of staff/ way procedures are done Measurable Indicators + Health related impacts 3/19/2024 Tamiru T. 45
  • 46. Elements of Evaluation Relevance Adequacy Accessibility Acceptability Effectiveness Efficiency Impact 3/19/2024 Tamiru T. 46
  • 47. Steps of Evaluation Describe the program in terms of objectives expected. Objectives can be either outcome or process objectives. Outcome objectives: a statement of the amount of change expected for a given health problem for a specified population within a given time frame Process objectives: a statement of the amount of change expected in the performance and utilization of interventions that impact on the outcome. 3/19/2024 Tamiru T. 47
  • 48. Thank you ! 3/19/2024 Tamiru T. 48