This document summarizes the history and growth of a burger franchise company. It was founded in 1991 and began franchising in 2009. It now has over 91 US locations and international growth, including two master franchise agreements in Saudi Arabia and Argentina. It provides support functions for international franchisees such as real estate selection, construction support, training, procurement, and marketing.
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5. History
Founded in 1991 in Newark, DE USA
Partnership formed October 27, 2008
John Carter Founder
John Eucalitto President
William Chemero Executive VP
Richard Tarascio VP of Operations
6. Growth
Franchising commences March 2009
21 Employees based in Cheshire, CT
91 US locations open
250 + under contract
Contract with US Navy Exchange
Ventura, CA
Newport, RI
Groton, CT Submarine Base
7. Growth
1st International Master Franchise
Agreement Signed (May 2013)
Topaz MENA (under construction in Saudi Arabia)
2nd International Master Franchise
Agreement (September 2013)
Argentina S.A. (under construction in Buenos Aires)
3 Area developers in MENA ( Eastern KSA,
Kuwait, Sudan )
Additional LOIs out in multiple countries
Qatar, United Arab Emirates , Morocco ,
Mexico, Alberta, Canada, Ontario, Canada
8. Topaz MENA
Omar Babaker Chairman
Abdulrahman Alieedon Vice Chairman
Yasser Ibrahim - CEO
30. Franchise Development
Real Estate Selection
Construction
Procurement
Pre-Opening Training
Ongoing Operational Support
Marketing
International Support
31. Registrations/Legal Compliance
Trademarks
Local Registrations
Marketing for Prospects
Brokers
Franconnect
System for documentation and support
Area Developer vs Master Franchisee
Approach for Development by Country
International -
Franchise Development
32. International
Construction Department
Interior Design Standards/Prototype
Design
Review Construction Drawings
Equipment Manual/Specifications
Signage Exterior Design
Construction Material Specifications
Ensure Completion is to Specifications
33. International
Real Estate Department
Assist with Broker Selection
Review Demographics
Site Selection Approval
Lease Negotiation
Lease Administration within Franconnect
34. International
Procurement Department
Product Specification Manual
Distribution Administration
Secure Distribution
Monitor Pricing
Quarterly review of Purchases by
Distributor
Approve Alternative Products
As needed by local influence
35. International
Training & Support
Initial IST/Wayback U
25 Day Program (10-5-10)
Quality Assurance Reports (QARs)
Ensure Quarterly completion
Review compliance issues/follow-up with
Franchisee
Translate manuals as needed
Training videos
OLO/Micros integration
Weekly Calls/Webinar with Franchisee
Weekly P&L Review
36. International
Marketing
Ensure Brand Identity and Positioning
Creative Design
Review translated media
Local Website Management
Social Media
Set standards
Review sites
LRM Manuals
Annual review of Marketing Plans and Budgets
Assist Franchisees with securing Advertising Agency
38. Wayback Competition
Cost of Entry
$250,000 US
Smaller Footprint
1600 square feet
700 sf with Food Court
Lower operating expenses
rent
utilities
insurance
Fewer Employees
Cost of Entry
$500,000 US
Larger Footprint
2000 square feet +
Higher operating
expenses
rent
Utilities
insurance
More Employees
How do we compare?