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10 Recommended Salesforce App for Small Businesses

Top 10 recommended apps for small to medium enterprises.
Why this list?
• © Copyright - Jobs in Salesforce. All rights reserved
Introduction
Implementation of powerful salesforce
apps can transform your business, facilitate
processes and increases efficiency of the
sales, marketing and admin teams. However
with more 2000 apps to choose from, it can
be difficult to decide the best apps to adopt.
Though apps should be selected based on your
own understanding of your goals, requirements,
budget andmanagement, here is an overview
of simple apps that we recommend can extend
your salesforce organization and leverage the
investment that the stakeholders have made in
the salesforce application.
We have tried to find the most logical, useful apps that add
actual value to small and medium enterprises.
Some of them are free while some need to be paid for with
most paid apps discounted for Non profit organizations.
All the apps reviewed/ images are taken from Salesforce
AppExchange.

No1. Salesforce crm dashboards
about salesforce crm dashboards
A package of pre_established dashboards
& source reports for Sales and marketing
executives, Sales Managers, Salespersons, reps
and Customer service Support like
- Agent Supervisor Overview Dashboard
- Service Executive Overview Dashboard
- Service KPIs Dashboard
Rating on AppExchange :
PRICing :
available from :
benefits
• Easy for new admins to download and use templates to
clone from.
• Customizable, best practices dashboards that can be
deployed in minutes.
Provides comprehensive insight into organizations, team,
and individual performance.
• Increases the CRM adoption and effectiveness of sales
and service organizations.
• Allows sales and service teams to stay on top of every
deal or case, and close more business on time than ever
before.
• Allows Sales Managers to have more visibility into open
opportunities and gain greater pipeline predictability
free

No2. DupeCatcher
About DupeCatcher
One of the most efficient apps that enables
Salesforce users to identify, block & dedupe
leads, accounts, and contacts in real-time at the
point-of-entry.
It eliminates the manual, time consuming
processes and training previously relied on
to prevent duplicates of leads, accounts, and
contacts.
PRICing :
available from :
Benefits
• Simplifies management of Salesforce orgs.
• Identifies and block duplicate records at the point of
entry based on standard and/or custom fields .
• Merges data into a single record, preventing new
duplicates.
• Updates current Salesforce records and creates new
ones only when needed.
• Allows users to retain full control of the process, without
any fear of loss while cleansing data.
• Admins can run DupeCatcher in the background to
collect data on duplicate entries for analysis before rolling
it out to users.
free

No3. Informatica Cloud Integration for Salesforce
About
Built for all sales cloud users, Informatica Cloud
Data Loader for Salesforce is the most popular
data loading application that automates the
import/export of Salesforce and Force.com
data between databases and files.
PRICing :
available from :
Benefits
• Provides Data quality assessment with dynamic
dashboards that ensure Salesforce data is trusted, timely
& relevant
• Automates Data replication for compliance, advanced
business intelligence reporting, data warehouse
integration, archival and Salesforce back-up
• Data can be loaded, migrated, extracted, synchronized
& replicated on demand.
• Data synchronization is delivered as a true SaaS
application i.e without hardware appliance
• Easy integration of Salesforce with on-premise &
ERP (SAP, JDE, Oracle) apps, databases, files, and social
sources.
• Is installed as a tab, so users do not have to leave
Salesforce.
• Requires little training to set up ,through wizard based
interface with no coding and easy to administer
free

No4. Salesforce for twitter and facebook
About
Salesforce for twitter and Facebook allows
Salesforce CRM to connect with social media
channels twitter and Facebook.
Users can monitor their online image , connect
with customers, promote their brand and
analyze their social impact
PRICing :
available from :
Benefits
• Create Cases, Contacts, and Leads from Tweets and
Facebook Wall Posts and Comments
• Shares knowledge with Twitter and Facebook
communities
• Users can monitor , participate and respond in real-time
Twitter and Facebook Conversations
• Is installed as a tab, so users do not have to leave
Salesforce
free

About
Survey Force is a Free Salesforce Labs
application that allows you to capture feedback
in salesforce.com.
Allows you to create 3 types of questions
(single select, multi select and free form text)
and order your questions via drag and drop.
PRICing :
available from :
Benefits
• Easily Create and Order Questions via Drag and Drop
• Distribute Surveys Via Email Templates and Sites
• Capture Results from Contacts and/or Cases, use
Reports and Dashboards to Survey Force
• Surveys are deployed via email templates and Sites.
• Reports and Dashboards can be leveraged to analyze
survey results.
No5. Survey Force
free

About
Timba Surveys is a native Force.com application.
It allows users to create surveys within minutes
and start collecting responses immediately
within their Org and externally through Sites.
PRICing :
available from :
Benefits
• Create and customize surveys with easy to use
templates and draggable questions
• Used to send surveys to Salesforce Contacts, Leads,
external contacts and share with chatter followers
• Has built in analytics with easy export abilities to
spreadsheets and report generation
• Uses Salesforce standard email templates so survey
email invitations can be automated and customized to fit
any corporate identity look & feel
• Very easy to use with user friendly interface
No6. Timba Surveys
free

About
MapAnything is a comprehensive Salesforce-integrated,
easy-to-use geoanalytics and
mapping App.
What you can do with it
With MapAnything, it is easier to maximize
potential sales, optimize customer service
territory management and create geo-targeted
marketing campaigns
PRICing :
available from :
Benefits
• Service personnel can optimize their travel routes
with real-time updates on traffic conditions and get
recommendations and turn-by-turn directions to their
destination.
• This is specially very valuable if when using Salesforce1
on mobile since it is a seamless integration
• Sales team turns lead information into meaningful data
by displaying accounts active opportunities and Sorting
with various filters, based on geography, activity,products
, revenue, et, empowering them to take action decisions.
• Marketing teams can create custom sales trips based on
plotted queries and create valuable consumer segments
based on regional account presence.
• Marketing campaigns, events and efforts can be better
planned by location of customer accounts
• Better support can be provided to region based sales
promotions.
No7. DocuSign
paid

No8. MapAnything - Maps, Mapping and GeoAnalytics Made
About
MapAnything is a comprehensive Salesforce-integrated,
easy-to-use geoanalytics and
mapping App.
Best for use by
Marketing team
Sales team
Service personnel
PRICing :
available from :
Benefits
• Service personnel can optimize their travel routes
with real-time updates on traffic conditions and get
recommendations and turn-by-turn directions to their
destination.
• Sales team has the ability to turn lead information into
meaningful data by displaying active opportunities and
Sorting with various filters, based on geography, activity,
products , revenue, empowering them to take action
decisions.
• Marketing teams can create custom sales trips based
on plotted queries and create valuable consumer
segments based on regional account presence.
• Marketing campaigns, events and efforts can be
better planned by location of customer accounts &
better support can be provided to region based sales
promotions.
paid

No9. Jitterbit Cloud Data Loader for Salesforce
About
Jitterbit Cloud Data Loader for Salesforce is
the most comprehensive and feature rich data
migration tool offering on the Harmony Cloud
integration platform to import and export data
from local and cloud based, flat files
PRICing :
available from :
Benefits
• Makes migrating data between multiple system very
easy
• Reduces time and effort required to automate
the import and export of critical business data from
Salesforce CRM, force.com, databases & files – on-premise
or in the Cloud.
• Native support for all salesforce editions
• Has great connectivity to any flat file, any ODBC or JDBC
database.
• Project design and management is through easy to
use drag and drop Salesforce Operation wizards : Create,
Insert, Upsert, Delete, Hard Delete, Query, and Bulk Loads.
• Operations can be scheduled or automated with great
management of salesforce data & monitoring tools
• Project is securely backed to jitterbit cloud so work is
never lost and cloud console allows users to monitor the
status of operations from anywhere and any device.
• Provides automatic backups and access to data loader
operations from anywhere, on any device
starts at $12 - Discounted for Non profits

About
Conga Composer complements salesforce.
com by helping users develop and deliver
customized documents, presentations and
reports using Word, PowerPoint, Excel, HTML
email and PDF forms from standard & custom
objects. It also generates statements,I nvoices,
quotes, proposals, contracts and letters.
PRICing :
available from :
Benefits
• Merge data from any standard or custom object using
Salesforce reports or SQL queries
• Flexible Delivery Options: via email; store as Salesforce
attachments, Chatter posts or Content records
• Creates fully customized output using Word,
PowerPoint, Excel, HTML email and PDF forms
• Creates personalized templates that generate
consistent output .
• Automatically logs activities, creates follow-up tasks &
update fields.
• Predefined merge options for one-click document
generation with Conga Mail Merge simplifies mass
mailings.
• Powerful Composer add-ons maximizes efficiency with a
fully automated solution
• Compatible with Sales Cloud, Service Cloud, & Force.
com
No10. Conga Composer
free

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DISCLAIMER: Our review is meant for general informative purposes only. Please consult all relevant terms and conditions of any application before you download
and use them.All images and logos used are from salesforce.com

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