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10 Keys to
Scale
Chris Fry
Angel Investor and former SVP
Eng @twitter
10 ways to scale your startup
10 keys to scale
Areas
Growth, Structure & Scale
Iteration & Speed
Retention & Culture
The problem of
scale @twitter
Castles in the sky
Growth, Structure & Scale
1. How do you
hire great
engineers?
Referrals, Same-day close,
avoid interviews!
Growth, Structure & Scale
2. When is the right
time to focus on
generalists vs
specialists?
First, everyone does
everything. I hire for smart
people that can learn.
Growth, Structure & Scale
3. When do you
introduce external
managers?
1 to 10 ratio
source internally
management is communication
Growth, Structure & Scale
4. What should
teams look like?
2-10 people
Have all the resources they
need
Autonomous
Growth, Structure & Scale
5. How do we structure the
overall team as we grow?
When should we split into
multiple teams?
Horizontal for consistency /
Vertical for speed
Layers with stacks
Iteration & Speed
6. How much time
should be spent on
technical debt?
Varies
Never stop the world
Use a portfolio approach (20%)
Quality is free
Iteration & Speed
7. How do you keep
delivering as the team
grows?
Throughput with quality
Focus on iteration speed
Automation
Iteration & Speed
8. How do you keep
hiring a priority at a
seed stage startup?
Grow in phases
Retention & Culture
9. How do scale
engineering
culture?
Have one, write it down, live it
Retention & Culture
10. How do you
retain people in the
valley?
Autonomy, Mastery, Purpose
Thank you!
@chfry

More Related Content

10 ways to scale your startup

  • 1. 10 Keys to Scale Chris Fry Angel Investor and former SVP Eng @twitter
  • 3. 10 keys to scale Areas Growth, Structure & Scale Iteration & Speed Retention & Culture
  • 4. The problem of scale @twitter Castles in the sky
  • 5. Growth, Structure & Scale 1. How do you hire great engineers? Referrals, Same-day close, avoid interviews!
  • 6. Growth, Structure & Scale 2. When is the right time to focus on generalists vs specialists? First, everyone does everything. I hire for smart people that can learn.
  • 7. Growth, Structure & Scale 3. When do you introduce external managers? 1 to 10 ratio source internally management is communication
  • 8. Growth, Structure & Scale 4. What should teams look like? 2-10 people Have all the resources they need Autonomous
  • 9. Growth, Structure & Scale 5. How do we structure the overall team as we grow? When should we split into multiple teams? Horizontal for consistency / Vertical for speed Layers with stacks
  • 10. Iteration & Speed 6. How much time should be spent on technical debt? Varies Never stop the world Use a portfolio approach (20%) Quality is free
  • 11. Iteration & Speed 7. How do you keep delivering as the team grows? Throughput with quality Focus on iteration speed Automation
  • 12. Iteration & Speed 8. How do you keep hiring a priority at a seed stage startup? Grow in phases
  • 13. Retention & Culture 9. How do scale engineering culture? Have one, write it down, live it
  • 14. Retention & Culture 10. How do you retain people in the valley? Autonomy, Mastery, Purpose