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Editor's Notes

• #2: Presentation: 20 minutes This introduction module provides students with an overview of the course content materials and logistics for Course Configuring, Managing and Troubleshooting Microsoft® Exchange Server 2010 . Required materials To teach this course, you need the following materials: Course Handbook Course Companion CD Trainer materials including: Trainer Preparation Guide Microsoft® Office PowerPoint® files for this course Microsoft Virtual Server Classroom Setup Guide Virtual machines for the course Latest error logs for the course (if any) Important : We recommend that you use PowerPoint 2003 or a newer version to display the slides for this course. If you use PowerPoint Viewer or an earlier version of PowerPoint, all the features of the slides might not be displayed correctly. Preparation tasks To prepare for this course, you must follow and complete the tasks outlined in the Trainer Preparation Guide. Module 0: Introduction Course 10135B
• #3: Module 0: Introduction Course 10135B
• #4: Welcome students to the course and introduce yourself. Provide a brief overview of your background to establish credibility. Ask students to introduce themselves and provide their backgrounds, product experience, and expectations for the course. Record student expectations on a whiteboard or flip chart that you can reference during class. Module 0: Introduction Course 10135B
• #5: Module 0: Introduction Tell Students that the two critical course components are the Course Handbook and the Course Companion Content. Mention that while the Course Handbook is primary resource for in-class learning, they can use the Course Companion Content for additional reference within the class and outside the class. Additional Information on the Course Handbook : Course Handbook –The handbook enhances the learning experience through: Lessons: Include various types of topics based on the content type to be taught: Lecture, Demonstration, Multimedia, and Discussion. Guide you through the learning objectives and provide the key points that are critical to the success of the in-class learning experience. Labs: Provide a platform for students to apply the knowledge and skills learned in the module. The labs provide a real-world experience with scenario-driven exercises, tasks, and high-level steps. Module Reviews and Takeaways: Provide improved on-the-job reference material that includes only the most effective and up-to-date troubleshooting tips and best practice recommendations our industry has to offer. This information helps students to recall and synthesize troubleshooting tips for the common issues as a way to boost knowledge/skills retention. Lab Answer Keys: Provide step-by-step lab solution guidance at your finger tips when it’s needed. These are included in the appendix of the handbook. Additional Information on the Course Companion Content: • Course Companion Content on the http://www.microsoft.com/learning/companionmoc Site . Searchable, easy-to-navigate digital content with integrated premium on-line resources designed to supplement the Course Handbook. • Modules : Include companion content, such as questions and answers, detailed demo steps and additional reading links, for each lesson. Additionally, they include Lab Review questions and answers and Module Reviews and Takeaways sections, which contain the review questions and answers, best practices, common issues and troubleshooting tips with answers, and real-world issues and scenarios with answers. • Resources : Include well-categorized additional resources that give you immediate access to the most up-to-date premium content on TechNet, MSDN®, and Microsoft Press® • Student Course Files on http://www.microsoft.com/learning/companionmoc Site : Include the Allfiles.exe , a self-extracting executable file that contains all the files required for the labs and demonstrations. Course 10135B
• #6: Explain the class hours, extended building hours for labs, parking, restroom location, meals, phones, message posting, and where smoking is or is not allowed. Let students know if your facility has Internet access that is available for them to use during class breaks. Also, make sure that the students are aware of the recycling program, if one is available. Module 0: Introduction Course 10135B
• #7: Inform students about the Microsoft Certified Professional (MCP) program, any certification exams that are related to this course, and the various certification options. Mention that this exam is also required before you get the MCITP certification, but only in that you need to the MCTS before you can get the MCITP. Module 0: Introduction Course 10135B
• #8: Describe the audience and the prerequisites for this course. This is an opportunity for you to identify students who may not have the appropriate background or experience to attend this course. Describe the course objectives. In addition to their professional experience, students who attend this training should have the following prerequisite knowledge: Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. Experience with the Microsoft Windows Server® 2003 and Microsoft Windows Server 2008 operating systems. Experience with Active Directory® directory services and Active Directory Domain Services (AD DS) in Windows Server 2003 or Windows Server 2008. Experience managing backup and restore on Windows Servers. Experience using Windows management and monitoring tools, such as Microsoft Management Console (MMC), Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator. Experience using Windows networking and troubleshooting tools, such as Network Monitor, Telnet, and NSLookup. Fundamental knowledge of certificates and Public Key Infrastructure (PKI). Basic experience with Windows Mobile®. Module 0: Introduction Course 10135B
• #9: Briefly describe each module and what students will learn. Be careful not to go into too much detail, because Module 1 introduces the course in detail. Explain how this course will meet students’ expectations by relating the information that is covered in individual modules to their expectations. Module 0: Introduction Course 10135B
• #10: Module 12 covers transitioning from an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010. This module does not include a lab. Appendix A and Appendix B are optional modules. Appendix A will be of interest for those students who are planning to deploy Unified Messaging in Exchange Server 2010. Appendix B will be of interest to students who are deploying Exchange Server 2010 in large organizations and who need to provide failover capability between multiple data centers, or for students who need to provide integration with other Exchange organizations. Module 0: Introduction Course 10135B
• #11: Module 0: Introduction Course 10135B
• #12: Tell students that they will be using Microsoft Hyper-V® Manager to perform the labs. Describe the virtual machine lab environment. Briefly describe the names and roles of the virtual machines that students will be using for the lab exercises. Explain that the course files (lab files required for performing the labs) are located in the folder E:\\Mod02\\Labfiles within the virtual machines. Explain that all student computers have the same configurations. Module 0: Introduction Course 10135B
• #13: Module 0: Introduction Course 10135B