際際滷

際際滷Share a Scribd company logo

1111.core capability development oct 2011

Tran Quangdieu
Tran Quangdieu
1 of 12
1 CreatingValue Through People 1 PHT TRI N NNG L C C B N 動 c tr狸nh by b i Ban Con Ng動 i v Vn H坦a (People and Culture Department) 18 th叩ng 10 nm 2011 CreatingValue Through People 2 Khung nng l畛c c董 b畉n l m畛t b畛 13 k畛 nng ho畉c nng l畛c m WV mong mu畛n t畉t c畉 nh但n vi棚n - 畛 ch畛ng m畛c no 坦 - c畉n ph畉i c坦.
2 CreatingValue Through People 3 PH N B TH畛NG NH畉T M畛C TIU H畛C T畉P V PHT TRI畛N M畛c ti棚u h畛c t畉p v ph叩t tri畛n (Nh畛ng m畛c ti棚u ny c畉n li棚n quan tr畛c ti畉p 畉n vai tr嘆 hi畛n nay ho畉c trong t動董ng lai c畛a b畉n) B畉n s畉 畉t 動畛c nh畛ng m畛c ti棚u ny b畉ng c叩ch no? (B畉n n棚n th畉o lu畉n v畛i ng動畛i QLTT v Ban CN&VH) Thnh t鱈ch v ti畉n b畛 (Ph畉n ny s畉 動畛c lm vo cu畛i giai o畉n 叩nh gi叩. C畉n t畉p trung vo vi畛c 畛ng d畛ng nh畛ng i畛u b畉n 達 h畛c 動畛c) 1. B畉n mu畛n ph叩t tri畛n k畛 nng, nng l畛c chuy棚n m担n hay nghi畛p v畛 c畛 th畛 no? V vo l炭c no? (B畉n n棚n x叩c 畛nh c畉 m畛c ti棚u ph叩t tri畛n ng畉n v di h畉n) Trong giai o畉n 叩nh gi叩 ny b畉n mu畛n ph叩t tri畛n nng l畛c c董 b畉n no? CreatingValue Through People 4 CC M C PHT TRI N C A NLCB ang ph叩t tri畛n: C坦 Nng l畛c ny 畛 m畛c 畛 t畛i thi畛u; t鱈nh ch畛 畛ng 畛 m畛c 畛 th畉p ho畉c ch畛 c坦 ki畉n th畛c s董 畉ng v畛 Nng l畛c 坦. M畛t nng l畛c 動畛c x畉p 畛 m畛c ang ph叩t tri畛n c坦 ngh挑a l nng l畛c ny c畛a nh但n vi棚n m畛i ch畛 畛 m畛c b畉t 畉u ho畉c Nng l畛c 坦 kh担ng ph畉i l Nng l畛c c畛t y畉u 畛i v畛i v畛 tr鱈 ny. Thnh th畉o: Kh叩 v thnh th畉o Nng l畛c ny. Ph畉n l畛n c叩c v畛 tr鱈 畛u y棚u c畉u nh但n vi棚n ph畉i 畉t 動畛c m畛c 畛 ny, tuy nhi棚n c坦 th畛 kh担ng ph畉i ngay t畛 畉u h畛 達 ph畉i 畉t 動畛c m畛c 畛 坦. Nh畉t l khi Nng l畛c 坦 kh担ng ph畉i l Nng l畛c c畛t y畉u 畛i v畛i v畛 tr鱈 ang 畉m nh畉n th狸 nh但n vi棚n c坦 th畛 ph叩t tri畛n Nng l畛c ny m畛t c叩ch d畉n d畉n. Xu畉t s畉c: Th畛 hi畛n Nng l畛c m畛t c叩ch xu畉t s畉c, v動畛t tr棚n c畉 mong 畛i th担ng th動畛ng 畛i v畛i v畛 tr鱈 坦. X畉p lo畉i Nng l畛c 畛 m畛c 畛 ny l ch畛 ra r畉ng Nng l畛c ny l y畉u t畛 c畛t l探i quy畉t 畛nh s畛 thnh c担ng c畛a ng動畛i gi畛 v畛 tr鱈 c担ng vi畛c 坦.
3 CreatingValue Through People 5 NH GI NNG L C C B N Nng l畛c c董 b畉n M畛c 畛 ph叩t tri畛n angph叩t tri畛n Thnhth畉o Xu畉ts畉c 1. 畉t ch畉t l動畛ng trong c担ng vi畛c: C坦 s叩ng ki畉n nh畉m n但ng cao ch畉t l動畛ng 畉u ra v d畛ch v畛 cho ng動畛i h動畛ng l畛i. 2. Th畛c hnh Tr叩ch nhi畛m gi畉i tr狸nh v t鱈nh li棚m ch鱈nh: Gi叩m s叩t s畛 ti畉n b畛 v duy tr狸 s畛 tin c畉y v ch畉t l動畛ng c担ng vi畛c 畛 m畛c 畛 cao. 3. Trao 畛i th担ng tin hi畛u qu畉: Giao ti畉p v畛i ng動畛i kh叩c hi畛u qu畉 畛 畉t 動畛c s畛 th畛ng nh畉t v畛 c叩ch hi畛u v畉n 畛 v 箪 ngh挑a c畛a s畛 v畉t s畛 vi畛c. 4. T動 duy r探 rng, s但u s畉c v ton di畛n: Ph但n t鱈ch c叩c v畉n 畛 v s畛 ki畛n, x畛 l箪 th担ng tin trong hon c畉nh c畛 th畛 畛 c坦 hi畛u qu畉 cao nh畉t. . CreatingValue Through People 6 CU H I TH働 NG G P? CH N BAO NHIU NLCB PHT TRI N TRONG 1 NM? CH N NLCB NO? LM TH NO PHT TRI N NLCB CH N?
4 CreatingValue Through People 7 CH N BAO NHIU NLCB PHT TRI N NGUYN T畉C: TH畛C T畉, CN B畉NG GI畛A CNG VI畛C V CU畛C S畛NG 1 HO畉C 2 CreatingValue Through People 8 NN CH N NLCB NO? C NHN: - BACKGROUND (NGH NGHI P TR働 C Y) - TNH CCH CNG VI C HI N M NH N: - V TR ANG M NH N - B N M T CNG VI C NH GI KQCT C A NM TR働 C: - CH働A HI U QU - I M M NH/ I M C N C I THI N
5 CreatingValue Through People 9 NN CH N NLCB NO? (TT) 2 CU H I: - NLCB NO C CH CHO B N? - NHM, T CH C 働 C H働 NG L I G? NHM/T CH C 働 C L I NHI U HN KHI U T働 CHO 1 NHN VIN PHT TRI N NNG L C M H HI N C HO C THNH TH O. NLCB NO C N PHT TRI N CreatingValue Through People 10 LM TH NO PT NLCB CH N? I/. T K T QU CNG VI C V PH C V C CH T L働 NG - ACHIEVING QUALITY RESULTS AND SERVICE. II/. DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU - MAITAINING WORK/LIFE BALANCE & EFFECTIVENESS.
6 CreatingValue Through People 11 LM TH NO PT NLCB CH N? (TT) I/. T K T QU CNG VI C V PH C V C CH T L働 NG ACHIEVING QUALITY RESULTS AND SERVICE CH S NH GI: I V I NHN VIN Clarifies the goals and purpose of work tasks Completes tasks in a timely, cost-effective way Responds promptly in a professional manner Stays committed to outcomes despite obstacles Achieves predefined results and outcomes using ethical, best practice methods I V I V TR QU N L Ensures high level of quality and customer service Inspires staff to set challenging achievable goals Implements performance reviews of all staff Gets projects going on moving when they are stuck CreatingValue Through People 12 LM TH NO PT NLCB CH N? (TT) T H C (Self-directed activities) H C V I NG働 I KHC (Learning with others) H C TRONG CNG VI C (Targeted assignments)
7 CreatingValue Through People 13 T K T QU CNG VI C V PH C V C CH T L働 NG T H C (Self-directed activities) - GOOGLE QUALITY HO C COMMUNITY DEVELOPMENT WEBSITES P D NG NGAY. - C SCH. - T T O NG L C: DANH NGN, KINH THNH KHCH L , KHI G I TI M NNG. - GIAO TI P: BODY LANGUAGE, GI NG I U, NT M T... EVERYTHING IS OK!!! - XC NH TH I GIAN HI U QU /KM HI U QU CHI N L働 C LM VI C. - T P TH D C: PHYSICALLY STRONG HIGH ENERGY. - KIN NH V働 T TH THCH. CreatingValue Through People 14 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) M T S WEBSITE: - http://humanresources.about.com/cs/manage mentissues/qt/mgmtsuccess.htm [7 tips for management success. US based] - http://www.managementhelp.org [free management resources. US based] - http://www.reachout.com.au/default.asp?ti=3 11 [youth oriented simple time mgmt tips. Australian]
8 CreatingValue Through People 15 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) H C V I NG働 I KHC (Learning with others): - XIN L I KHUYN, HO C B KP C A NG働 I HI U QU . - TRAO I V I CC I T働 NG (MANAGER, NHN VIN, C NG NG) PH N H I V CH T L働 NG CNG VI C. - TM KI M MENTOR - NG働 I LUN HI U QU . CreatingValue Through People 16 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) H C TRONG CNG VI C (Targeted assignments): - M NH N THM 1 CNG VI C. - THAM GIA CC S KI N, C H I LM VI C V I 1 NG働 I HI U QU .
9 CreatingValue Through People 17 T K T QU CNG VI C V PH C V C CH T L働 NG(TT) THAM D H I TH O: - XC NH M C TIU (goal clarification) - QU N L TH I GIAN - QU N L D N - QU N L K T QU CNG TC - K NNG GIP B N T L P V T TIN (self- reliance & self-esteem). CreatingValue Through People 18 LM TH NO PT NLCB CH N? (TT) II/. DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU - MAITAINING WORK/LIFE BALANCE & EFFECTIVENESS. CH S : I V I NHN VIN Maintains balance in work, life and relationships (especially family and friendship relationships and support networks) Prioritises many demands without losing focus Has realistic self awareness of abilities and development needs Successfully manages personal emotions and their effects I V I V TR QU N L Seeks coaching for growth and development Understands personal strengths and weaknesses Negotiates work, family and other commitments assertively to achieve sustainable work/life balance Ensures staff balance work, family and community commitments Takes time for reflection
10 CreatingValue Through People 19 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU T H C (Self-directed activities) - NHN L I WORK/LIFE BALANCE. - C SCH. - 1-2 TI NG LM VI C KHC TR働 C KHI M LOTUS NOTES. - K NNG QU N L TH I GIAN/STRESS: - L P K HO CH: M C TIU V 働U TIN - H N CH I U HAY LM B N GIN O N. - SAY NO. - N U NG I U , KHNG CH T KCH THCH. - NG . CHM SC B N THN - T TH働 NG KHI T M C TIU. CreatingValue Through People 20 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU M T S WEBSITE: - http://au.hudson.com/documents/emp_au_Hudson _Work-Life_A4_Std.pdf Excellent 36 page, well written & researched paper from commercial HR firm (Australian/NZ) - http://www.phac-aspc.gc.ca/publicat/work- travail/index.html papers from a Canadian national study on work life balance issues (Public Health Agency of Canada) - http://www.worklifebalance.com.au (Australian consulting firm specialising in these issues)
11 CreatingValue Through People 21 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU H C V I NG働 I KHC (Learning with others) - NH N XT C A NG NGHI P, GIA NH V WORK/LIFE BALANCE. - ROLE PLAY: 働A TNH HU NG V THAY NHAU TH C HNH SAY NO. - THAM D H I TH O: - XC NH M C TIU (goal clarification) - QU N L D N - QU N L TH I GIAN/STRESS - QU N L THAY I - T NH N BI T TNH CCH (PERSONALITY TYPES FOR SELF AWARENESS. CreatingValue Through People 22 M T S L働U CH L G I : HY CH NG V SNG T O CCH TH C PH H P, KH THI NH T (4 6 CCH T H C, 1 2 CCH KHC). K HO CH TH C HI N PH I 働 C TH NG NH T: KHI NO, U, NH働 TH NO, H TR . C CC M C TH I GIAN C TH : KHI NO T M C TIU NO? TI N B N U THEO DI V NH GI TI N B (3 THNG/L N) GHI NH N/KHEN TH働 NG THNH TCH. KHCH L V H TR K P TH I.
12 CreatingValue Through People 23 CU H I V GI I P

More Related Content

1111.core capability development oct 2011

  • 1. 1 CreatingValue Through People 1 PHT TRI N NNG L C C B N 動 c tr狸nh by b i Ban Con Ng動 i v Vn H坦a (People and Culture Department) 18 th叩ng 10 nm 2011 CreatingValue Through People 2 Khung nng l畛c c董 b畉n l m畛t b畛 13 k畛 nng ho畉c nng l畛c m WV mong mu畛n t畉t c畉 nh但n vi棚n - 畛 ch畛ng m畛c no 坦 - c畉n ph畉i c坦.
  • 2. 2 CreatingValue Through People 3 PH N B TH畛NG NH畉T M畛C TIU H畛C T畉P V PHT TRI畛N M畛c ti棚u h畛c t畉p v ph叩t tri畛n (Nh畛ng m畛c ti棚u ny c畉n li棚n quan tr畛c ti畉p 畉n vai tr嘆 hi畛n nay ho畉c trong t動董ng lai c畛a b畉n) B畉n s畉 畉t 動畛c nh畛ng m畛c ti棚u ny b畉ng c叩ch no? (B畉n n棚n th畉o lu畉n v畛i ng動畛i QLTT v Ban CN&VH) Thnh t鱈ch v ti畉n b畛 (Ph畉n ny s畉 動畛c lm vo cu畛i giai o畉n 叩nh gi叩. C畉n t畉p trung vo vi畛c 畛ng d畛ng nh畛ng i畛u b畉n 達 h畛c 動畛c) 1. B畉n mu畛n ph叩t tri畛n k畛 nng, nng l畛c chuy棚n m担n hay nghi畛p v畛 c畛 th畛 no? V vo l炭c no? (B畉n n棚n x叩c 畛nh c畉 m畛c ti棚u ph叩t tri畛n ng畉n v di h畉n) Trong giai o畉n 叩nh gi叩 ny b畉n mu畛n ph叩t tri畛n nng l畛c c董 b畉n no? CreatingValue Through People 4 CC M C PHT TRI N C A NLCB ang ph叩t tri畛n: C坦 Nng l畛c ny 畛 m畛c 畛 t畛i thi畛u; t鱈nh ch畛 畛ng 畛 m畛c 畛 th畉p ho畉c ch畛 c坦 ki畉n th畛c s董 畉ng v畛 Nng l畛c 坦. M畛t nng l畛c 動畛c x畉p 畛 m畛c ang ph叩t tri畛n c坦 ngh挑a l nng l畛c ny c畛a nh但n vi棚n m畛i ch畛 畛 m畛c b畉t 畉u ho畉c Nng l畛c 坦 kh担ng ph畉i l Nng l畛c c畛t y畉u 畛i v畛i v畛 tr鱈 ny. Thnh th畉o: Kh叩 v thnh th畉o Nng l畛c ny. Ph畉n l畛n c叩c v畛 tr鱈 畛u y棚u c畉u nh但n vi棚n ph畉i 畉t 動畛c m畛c 畛 ny, tuy nhi棚n c坦 th畛 kh担ng ph畉i ngay t畛 畉u h畛 達 ph畉i 畉t 動畛c m畛c 畛 坦. Nh畉t l khi Nng l畛c 坦 kh担ng ph畉i l Nng l畛c c畛t y畉u 畛i v畛i v畛 tr鱈 ang 畉m nh畉n th狸 nh但n vi棚n c坦 th畛 ph叩t tri畛n Nng l畛c ny m畛t c叩ch d畉n d畉n. Xu畉t s畉c: Th畛 hi畛n Nng l畛c m畛t c叩ch xu畉t s畉c, v動畛t tr棚n c畉 mong 畛i th担ng th動畛ng 畛i v畛i v畛 tr鱈 坦. X畉p lo畉i Nng l畛c 畛 m畛c 畛 ny l ch畛 ra r畉ng Nng l畛c ny l y畉u t畛 c畛t l探i quy畉t 畛nh s畛 thnh c担ng c畛a ng動畛i gi畛 v畛 tr鱈 c担ng vi畛c 坦.
  • 3. 3 CreatingValue Through People 5 NH GI NNG L C C B N Nng l畛c c董 b畉n M畛c 畛 ph叩t tri畛n angph叩t tri畛n Thnhth畉o Xu畉ts畉c 1. 畉t ch畉t l動畛ng trong c担ng vi畛c: C坦 s叩ng ki畉n nh畉m n但ng cao ch畉t l動畛ng 畉u ra v d畛ch v畛 cho ng動畛i h動畛ng l畛i. 2. Th畛c hnh Tr叩ch nhi畛m gi畉i tr狸nh v t鱈nh li棚m ch鱈nh: Gi叩m s叩t s畛 ti畉n b畛 v duy tr狸 s畛 tin c畉y v ch畉t l動畛ng c担ng vi畛c 畛 m畛c 畛 cao. 3. Trao 畛i th担ng tin hi畛u qu畉: Giao ti畉p v畛i ng動畛i kh叩c hi畛u qu畉 畛 畉t 動畛c s畛 th畛ng nh畉t v畛 c叩ch hi畛u v畉n 畛 v 箪 ngh挑a c畛a s畛 v畉t s畛 vi畛c. 4. T動 duy r探 rng, s但u s畉c v ton di畛n: Ph但n t鱈ch c叩c v畉n 畛 v s畛 ki畛n, x畛 l箪 th担ng tin trong hon c畉nh c畛 th畛 畛 c坦 hi畛u qu畉 cao nh畉t. . CreatingValue Through People 6 CU H I TH働 NG G P? CH N BAO NHIU NLCB PHT TRI N TRONG 1 NM? CH N NLCB NO? LM TH NO PHT TRI N NLCB CH N?
  • 4. 4 CreatingValue Through People 7 CH N BAO NHIU NLCB PHT TRI N NGUYN T畉C: TH畛C T畉, CN B畉NG GI畛A CNG VI畛C V CU畛C S畛NG 1 HO畉C 2 CreatingValue Through People 8 NN CH N NLCB NO? C NHN: - BACKGROUND (NGH NGHI P TR働 C Y) - TNH CCH CNG VI C HI N M NH N: - V TR ANG M NH N - B N M T CNG VI C NH GI KQCT C A NM TR働 C: - CH働A HI U QU - I M M NH/ I M C N C I THI N
  • 5. 5 CreatingValue Through People 9 NN CH N NLCB NO? (TT) 2 CU H I: - NLCB NO C CH CHO B N? - NHM, T CH C 働 C H働 NG L I G? NHM/T CH C 働 C L I NHI U HN KHI U T働 CHO 1 NHN VIN PHT TRI N NNG L C M H HI N C HO C THNH TH O. NLCB NO C N PHT TRI N CreatingValue Through People 10 LM TH NO PT NLCB CH N? I/. T K T QU CNG VI C V PH C V C CH T L働 NG - ACHIEVING QUALITY RESULTS AND SERVICE. II/. DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU - MAITAINING WORK/LIFE BALANCE & EFFECTIVENESS.
  • 6. 6 CreatingValue Through People 11 LM TH NO PT NLCB CH N? (TT) I/. T K T QU CNG VI C V PH C V C CH T L働 NG ACHIEVING QUALITY RESULTS AND SERVICE CH S NH GI: I V I NHN VIN Clarifies the goals and purpose of work tasks Completes tasks in a timely, cost-effective way Responds promptly in a professional manner Stays committed to outcomes despite obstacles Achieves predefined results and outcomes using ethical, best practice methods I V I V TR QU N L Ensures high level of quality and customer service Inspires staff to set challenging achievable goals Implements performance reviews of all staff Gets projects going on moving when they are stuck CreatingValue Through People 12 LM TH NO PT NLCB CH N? (TT) T H C (Self-directed activities) H C V I NG働 I KHC (Learning with others) H C TRONG CNG VI C (Targeted assignments)
  • 7. 7 CreatingValue Through People 13 T K T QU CNG VI C V PH C V C CH T L働 NG T H C (Self-directed activities) - GOOGLE QUALITY HO C COMMUNITY DEVELOPMENT WEBSITES P D NG NGAY. - C SCH. - T T O NG L C: DANH NGN, KINH THNH KHCH L , KHI G I TI M NNG. - GIAO TI P: BODY LANGUAGE, GI NG I U, NT M T... EVERYTHING IS OK!!! - XC NH TH I GIAN HI U QU /KM HI U QU CHI N L働 C LM VI C. - T P TH D C: PHYSICALLY STRONG HIGH ENERGY. - KIN NH V働 T TH THCH. CreatingValue Through People 14 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) M T S WEBSITE: - http://humanresources.about.com/cs/manage mentissues/qt/mgmtsuccess.htm [7 tips for management success. US based] - http://www.managementhelp.org [free management resources. US based] - http://www.reachout.com.au/default.asp?ti=3 11 [youth oriented simple time mgmt tips. Australian]
  • 8. 8 CreatingValue Through People 15 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) H C V I NG働 I KHC (Learning with others): - XIN L I KHUYN, HO C B KP C A NG働 I HI U QU . - TRAO I V I CC I T働 NG (MANAGER, NHN VIN, C NG NG) PH N H I V CH T L働 NG CNG VI C. - TM KI M MENTOR - NG働 I LUN HI U QU . CreatingValue Through People 16 T K T QU CNG VI C V PH C V C CH T L働 NG (TT) H C TRONG CNG VI C (Targeted assignments): - M NH N THM 1 CNG VI C. - THAM GIA CC S KI N, C H I LM VI C V I 1 NG働 I HI U QU .
  • 9. 9 CreatingValue Through People 17 T K T QU CNG VI C V PH C V C CH T L働 NG(TT) THAM D H I TH O: - XC NH M C TIU (goal clarification) - QU N L TH I GIAN - QU N L D N - QU N L K T QU CNG TC - K NNG GIP B N T L P V T TIN (self- reliance & self-esteem). CreatingValue Through People 18 LM TH NO PT NLCB CH N? (TT) II/. DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU - MAITAINING WORK/LIFE BALANCE & EFFECTIVENESS. CH S : I V I NHN VIN Maintains balance in work, life and relationships (especially family and friendship relationships and support networks) Prioritises many demands without losing focus Has realistic self awareness of abilities and development needs Successfully manages personal emotions and their effects I V I V TR QU N L Seeks coaching for growth and development Understands personal strengths and weaknesses Negotiates work, family and other commitments assertively to achieve sustainable work/life balance Ensures staff balance work, family and community commitments Takes time for reflection
  • 10. 10 CreatingValue Through People 19 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU T H C (Self-directed activities) - NHN L I WORK/LIFE BALANCE. - C SCH. - 1-2 TI NG LM VI C KHC TR働 C KHI M LOTUS NOTES. - K NNG QU N L TH I GIAN/STRESS: - L P K HO CH: M C TIU V 働U TIN - H N CH I U HAY LM B N GIN O N. - SAY NO. - N U NG I U , KHNG CH T KCH THCH. - NG . CHM SC B N THN - T TH働 NG KHI T M C TIU. CreatingValue Through People 20 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU M T S WEBSITE: - http://au.hudson.com/documents/emp_au_Hudson _Work-Life_A4_Std.pdf Excellent 36 page, well written & researched paper from commercial HR firm (Australian/NZ) - http://www.phac-aspc.gc.ca/publicat/work- travail/index.html papers from a Canadian national study on work life balance issues (Public Health Agency of Canada) - http://www.worklifebalance.com.au (Australian consulting firm specialising in these issues)
  • 11. 11 CreatingValue Through People 21 DUY TR S CN B NG GI A CNG VI C CU C S NG V TNH HI U QU H C V I NG働 I KHC (Learning with others) - NH N XT C A NG NGHI P, GIA NH V WORK/LIFE BALANCE. - ROLE PLAY: 働A TNH HU NG V THAY NHAU TH C HNH SAY NO. - THAM D H I TH O: - XC NH M C TIU (goal clarification) - QU N L D N - QU N L TH I GIAN/STRESS - QU N L THAY I - T NH N BI T TNH CCH (PERSONALITY TYPES FOR SELF AWARENESS. CreatingValue Through People 22 M T S L働U CH L G I : HY CH NG V SNG T O CCH TH C PH H P, KH THI NH T (4 6 CCH T H C, 1 2 CCH KHC). K HO CH TH C HI N PH I 働 C TH NG NH T: KHI NO, U, NH働 TH NO, H TR . C CC M C TH I GIAN C TH : KHI NO T M C TIU NO? TI N B N U THEO DI V NH GI TI N B (3 THNG/L N) GHI NH N/KHEN TH働 NG THNH TCH. KHCH L V H TR K P TH I.
  • 12. 12 CreatingValue Through People 23 CU H I V GI I P