This document discusses how the non-profit organization Clean Air in London used Twitter to raise awareness about air pollution in London. It created an engaging Twitter campaign that was shared by influential London accounts, reaching over twice as many followers and generating over three times as many clicks. The campaign was successful due to its strong message, targeted audience, and personal engagement with followers. The document also summarizes how New York Times reporter David Pogue was able to track his stolen iPhone using Twitter, leading to its recovery in a nearby backyard.
2. How Twitter Saved Londons Air
Clean Air in London (@cleanairlondon) is a non-profit
organization that campaigns for sustainable air quality in
London.
Provides education about air quality and solutions to improve it
3. How it all began
Clear Air in London
aimed to extend the
reach of their content
and more rapidly grow
their base of engaged
followers.
Geo-targeting was
used to spread
awareness to Londons
twitter users.
4. How Other Twitter Users Pitched In
Word of Londons alarmingly high
levels of nitrogen dioxide
spread through twitter accounts
operated by the Mayor of
London (Boris Johnson), BBC
News, and The Guardian.
5. The Outcome
@cleanairlondon was
successful in its
attempts to raise
awareness.
Engagement rate of
19.4%.
Over two times as many
followers
Over three times as
many overall clicks
6. Why it was a success
Strong Message with tips
and guidelines to
cultivate a public
understanding of
pollution.
Targeting the audience
that would generate the
best results.
Personally
acknowledging retweets,
favorites, and new
followers.
8. How it Happened
In 2012, New York Times
reporter David Pogue had
his iPhone stolen on a
subway
After activating the tracking
device, Pogue discovered
that his phone traveled
several miles to a sketchy
suburb in Maryland.
He then posted these
tweets to his 1.4 million
Twitter followers:
9. How it Happened
Cont.
Within minutes of the
tweet being posted, several
of his followers began
searching.
One of those followers was a
police officer in the town
where the phone was
emitting a signal.
10. How the Phone was found
After some searching, the
iPhone was found lying in
the backyard grass of a
nearby home.
Initially, the homeowner
denied taking the phone.
Later, he admitted to
taking it in order to avoid
criminal charges.
11. The Outcome
The iPhone was then sent
back to David Pogues
residence in Connecticut.
The story raised questions
about user privacy
Mr. Pogue refuted the
concerns, saying that the
tracking device could only
be activated with a
password HE set.
12. SOURCES
Clean Air in London
https://business.twitter.com/succ
ess-stories/clean-air-London. 17
February 2015. Online.
Privacy in a Digital Age.
http://www.pbs.org/newshour/bb
/media-july-dec12-phone_08-03/.
18 February 2015. Online.
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