International Business Machines Corporation (IBM) is an American multinational technology company headquartered in New York. IBM manufactures computer hardware and software, and offers infrastructure, hosting and consulting services across 170 countries. IBM India Private Limited is IBM's Indian subsidiary, established in 1999 with facilities across India. IBM India operates several business lines including software development, research, consulting, and outsourcing services that contribute to IBM's global operations.
2. INTRODUCTION
International Business Machines Corporation (commonly referred to as IBM) is an American
multinational technology and consulting corporation, with corporate headquarters in Armonk,
New York. IBM manufactures and markets computer hardware, middleware and software and
offers infrastructure, hosting and consulting services in areas ranging from mainframe
computers to nanotechnology. It was founded by Charles Ranlett Flint in Endicott, New York. At
present, its head offices are in Armonk, New York. It operates across 170 countries. Ginni
Rometty serves as its Chairman, CEO and President. In 2014, it earned approximate revenue of
US$ 92.793 billion and its operating income was US$ 19.996 billion. Its net income in the same
year was US$ 12.023 billion and its total assets were worth US$ 117.53 billion. Its total equity
was worth US$11.868 billion. It has 3,79,592 employees.
HISTORY
The company which became IBM was founded in 1896 as the Tabulating Machine Company by
Herman Hollerith, in Broome County, New York, where it still maintains very limited operations.
It was incorporated as Computing Tabulating Recording Cooperation on June 16, 1911, and was
listed on the New York Stock Exchange in 1916 by George Winthrop Fairchild. CTRs Canadian and
South American subsidiary was named International Business Machines in 1917, and whole
company took this name in 1924 when Thomas J. Watson took control of it.
3. IBM INDIA
IBM India Introduction IBM India Private Limited is the Indian subsidiary of IBM. It has facilities
in Bangalore, Ahmedabad, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurgaon , Noida,
Chandigarh, Indore, Bhubaneshwar, Coimbatore, Visakhapatnam and Hyderabad. IBM is ranked
2nd in the list of top 10 multinational companies in India. Headquartered in Bangalore, IBM
India Private Limited started its operation in 1992 and is today a leading company of information
technology in India. Its products and services in India include IT services, business consulting,
application management, servers and storage solutions. IBM India has now grown to an extent
where it poses a stiff challenge to homegrown Software companies of India in IT global delivery
and manpower attraction/retention. It now operates the following business lines from India
which contributes to worldwide IBM in a global delivery framework: India Software Labs (ISL),
India Research Lab (IRL), Linux Technology Center, Global Business Services(GBS), Global
Technology Services (GTS) formerly known as ITD-GD (Information Technology Delivery - Global
Delivery), Global Business Solutions Center (GBSC), Sales & Distribution (S&D), Integrated
Technology Services (ITS).
7. Heads of Business Functions in Parent Company:-
Virginia M. Rometty
o Chairman, President and Chief Executive Officer
Simon J. Beaumont
o Vice President and Treasurer
Michelle H. Browdy
o Senior Vice President, Legal and Regulatory Affairs, and General Counsel
Erich Clementi
o Senior Vice President, IBM Sales & Distribution
Bruno V. Di Leo
o Senior Vice President, IBM Sales & Distribution
Diane Gherson
o Senior Vice President, Human Resources
Jon C. Iwata
o Senior Vice President, Marketing and Communications
Martin Jetter
o Senior Vice President, IBM Global Technology Services
8. James J. Kavanaugh
o Senior Vice President, Transformation and Operations
Dr. John E. Kelly, III
o Senior Vice President, Solutions Portfolio and Research
Kenneth M. Keverian
o Senior Vice President, Corporate Strategy
Arvind Krishna
o Senior Vice President and Director of IBM Research
Robert J. LeBlanc
o Senior Vice President, IBM Cloud
Christina M. Montgomery
o Vice President, Assistant General Counsel and Secretary
Robert J. Picciano
o Senior Vice President, IBM Analytics
Michael D. Rhodin
o Senior Vice President, IBM Watson
Tom Rosamilia
o Senior Vice President, IBM Systems
Martin Schroeter
o Senior Vice President and Chief Financial Officer
Stanley J. Sutula III
o Vice President and Controller
Bridget A. van Kralingen
o Senior Vice President, IBM Global Business Services
11. Head of Business Function in India: -
Vanitha Narayanan
o Managing Director, IBM India Private Limited
Shanker Annaswamy
o Senior Advisor ¨C India Enterprise, IBM India/ South Asia
Sophie Bechu
o Vice President, SO Delivery, India Delivery Centers
Kaushik Bhaskar
o Vice President, India Software Labs, IBM India
Sriram Raghavan
o Director, IBM research ¨C India (IRL)
Amit Sharma
o Vice President & General Manager -Operations IBM India/South Asia
DP Singh
o Vice President and Head - HR, IBM India/ South Asia
IBM BUSINESS LINES
IBM manufactures and sells computer hardware and software (with a focus on the latter)
Offers infrastructure services: Helps identify problem areas and determines where further in-
depth analysis is required. It also help to remediate and repair issues that have been
identified, including those related to application infrastructure, services management and
12. Hosting services: IBM provides one of the most comprehensive application hosting services in
the industry from basic support to global deployments. With IBM Application Hosting services,
you can leverage the leading applications that can help reduce your time to market or boost
customer satisfaction without the usual upfront infrastructure costs or the ongoing
implementation and management headaches.
Consulting services: IBM business strategy consultants support clients in the translation of
innovative and core competencies into real business value by formulating strategies, managing
change, and realizing benefits. Working collaboratively with clients, we provide solutions to the
business needs that your organization is confronted with, such as growing revenues,
streamlining costs and linking strategy to execution.
Recently entered into an outsourcing business (customer services and technical support) a unit
called IBM DAKSH is specially set up for the out sourcing business. Dealing in customer service,
technical support, billing assistance etc.
Relationship between Parent Company and India: -
The Indian economy was liberalized in 1991, relaxing FDI norms. IBM re-entered India in 1992
with a Tata joint-venture, named Tata Information Systems Ltd. Its business interest in India
was still focused on product sales.
IBM India Private Limited is the Indian subsidiary of IBM. It was set up in September 1999.