2009 SMB Disaster Preparedness Survey Global Results
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In this years annual Disaster Recovery Research, Symantec found that organizations IT staff responsible for disaster recovery are under increased pressures caused by high downtime costs, stringent IT service level requirements and budgets that are expected to remain flat over the next few years. Although IT professionals have been largely able to rise to these challenges and are doing more with less, disaster recovery testing increasingly impacts customers and revenue, and one in four tests fail. In addition, incorporating virtualization into disaster recovery plans is still a major challenge for organizations. Due to this and other factors, executives are more involved in disaster recovery initiatives.
2009 SMB Disaster Preparedness Survey Global Results
- 1. Disaster Recovery Research 2009 Results: Global
- 2. Methodology Applied Research performed survey June 2009 1,650 worldwide responses Organizations with at least 5,000 employees worldwide With DR plans Enterprise IT involved with DR management DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 2
- 3. Key findings Cost of downtime is significant IT becoming more critical business function Business requirements for IT are increasing DR budgets expected to be flat in 2010 Executive involvement higher than last year DR testing increasingly impacts customers and revenue Virtualization changes how organizations approach DR DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 3
- 4. Significant cost of downtime Cost per incident averages $287,000 Median can be up to $500K globally Median of 3 hours for skeleton operations, 4 hours for normal operations 93 percent of organizations have had to execute on DR plans DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 4
- 5. IT becoming more critical 60 percent of applications deemed mission critical 56 percent in 2008 Database servers most covered by DR plan (62 percent), followed by applications (61 percent) and web servers (61 percent) DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 5
- 6. DR budgets expected to be flat in 2010 52 percent believe budgets will be staying the same in 12 months With IT needs increasing and budgets holding steady, more will need to be done with less 42 percent say budgets will increase DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 6
- 7. Executive involvement growing CIO / CTO / IT director involvement is rising. 2008, involved in 33% of DR committees 2009, involved in 70% of DR committees DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 7
- 8. DR testing impacts customers and revenue 40 percent claim that DR testing impacts customers Up from 32 percent in 2008 27 percent claim that DR testing impacts revenue Up from 21 percent in 2008 Additionally, one in four tests fail DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 8
- 9. Virtualization affecting DR approach Virtualization causing organizations to re-evaluate DR plans 64 percent in 2009 vs. 55 percent in 2008 DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 9
- 10. Virtualization affecting DR approach Just over one fourth of organizations do not test virtual servers 36 percent do not back up virtual environments DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 10
- 11. Key findings Cost of downtime is significant IT becoming more critical business function Business requirements for IT are increasing DR budgets expected to be flat in 2010 Executive involvement higher than last year DR testing increasingly impacts customers and revenue Virtualization changes how organizations approach DR DRAFT RESULTS DO NOT DISTRIBUTE 2009 Disaster Recovery - Global 11